Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kirby Selleck

Brookings,SD

Summary

Results-driven professional specializing in customer support and team collaboration. Proven track record in efficiently resolving customer complaints and maintaining a high level of service quality, contributing to increased customer satisfaction and brand loyalty.

Overview

12
12
years of professional experience

Work History

Customer Care Representative

Larson Manufacturing
Brookings, South Dakota
06.2015 - Current
  • Assisted customers with inquiries about products and services offered by Larson Manufacturing.
  • Resolved customer complaints efficiently, ensuring satisfaction and loyalty to the brand.
  • Processed orders accurately and managed customer account information in the database.
  • Maintained knowledge of product features to provide informed recommendations to clients.
  • Handled high-volume calls while ensuring prompt responses to customer requests.

Kitchen Hand

Boathouse
Arlington, South Dakota
05.2023 - Current
  • Maintained cleanliness and organization of kitchen equipment and work areas.
  • Assisted chefs in food preparation and ingredient assembly.
  • Collaborated with team members to ensure efficient kitchen operations.
  • Followed health and safety guidelines to maintain a safe work environment.
  • Cleaned dishes, pots, pans and utensils.

Movie Theater Employee

Cinema 8
Brookings, South Dakota
05.2013 - 08.2016
  • Operated cash register and processed transactions efficiently.
  • Prepared and served snacks and beverages to patrons.
  • Supported team members during busy shifts for seamless operations.
  • Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
  • Assisted with opening and closing duties such as counting money in the register drawer and setting up theaters for showings.

Education

Bachelor of Science - Communications

South Dakota State University
Brookings, SD
05-2019

Skills

  • Customer support
  • Team collaboration
  • Effective communication
  • Adaptability to change
  • Complaint resolution
  • Order processing

Accomplishments

  • Named Lowes Millwork Vendor of the Year in 2020 & 2025 with our Larson Customer Service Department
  • 2018 Fall Semester Dean's List at SDSU

Timeline

Kitchen Hand

Boathouse
05.2023 - Current

Customer Care Representative

Larson Manufacturing
06.2015 - Current

Movie Theater Employee

Cinema 8
05.2013 - 08.2016

Bachelor of Science - Communications

South Dakota State University