Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Lead Sale Associate
Dollar General
06.2023 - 12.2023
Trained new sales associates to ensure consistent performance across the team.
Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Cashier
Cookout
01.2021 - 05.2022
Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Identified and resolved discrepancies and errors in customer orders.