Multilingual Translator experienced in interpreting documents and spoken words. Top-notch strengths in verbal and written communication. Organized and thorough professional with strong knowledge of translation practices.
Overview
1
1
year of professional experience
Work History
Translator and Interpreter
Amazon
Milwaukee, WI
2023.10 - 2024.12
Assisted with the development of language training programs for staff members who needed to learn a foreign language for business purposes.
Adhered to ethical codes protecting information confidentiality.
Used electronic listening system to listen to speakers' statements, determine meanings and prepare translations.
Translated software technical manuals to another language and culture.
Customer Service Representative
Amazon
Milwaukee, WI
2023.10 - 2024.01
Maintained detailed records of customer interactions, transactions and comments for future reference.
Answered inbound calls, chats and emails to facilitate customer service.
Gathered customer feedback through surveys and used the data to improve customer service.
Answered customer inquiries and provided accurate information regarding products and services.