Kirill Lashchuk
Orlando,FL
Summary
Detail-oriented professional with extensive experience in high-volume dining operations. Known for exceptional communication skills and effective multitasking, contributing to improved guest satisfaction and efficient service delivery. Ready to enhance dining experiences through strong leadership and relationship-building efforts.
Overview
5
5
years of professional experience
Work History
Lead Server
Jerrys Pizza Longwood
Longwood, FL
08.2023 - Current
- Led team in delivering exceptional customer service in high-volume environment.
- Trained and mentored new servers on menu knowledge and service standards.
- Coordinated dining room operations to ensure efficient table turnover and guest satisfaction.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
Food Runner
TopGolf
Lake Mary, FL
07.2022 - 08.2023
- Delivered food orders efficiently to guests, enhancing dining experience and service speed.
- Maintained the cleanliness of service areas and equipment, ensuring compliance with health and safety regulations.
- Built a strong relationship with my eployees.
Cashier
Winn Dixie Supermarket
Longwood, FL
01.2021 - 05.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and electronic payments while ensuring accuracy.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained the cleanliness and organization of the checkout area to enhance customer experience.
Education
Business Economics
Seminole State College of Florida
Sanford, FL05.2029
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Sales techniques
- Relationship building
- Full service dining
- Accurate money handling
- High volume dining
- POS systems
- Customer service
- Guest relations
Accomplishments
Dedicated and highly driven individual with a strong work ethic and proven ability to succeed in fast-paced environments. Originally from Ukraine, I am fluent in both Russian and Ukrainian, allowing me to connect with a diverse range of customers. In addition to my experience in the service industry, I am the founder of my own clothing brand, KALB, and co-manage Clear Future, a pressure washing and window cleaning business. These ventures have strengthened my skills in customer service, communication, problem-solving, and consistency. I am known for my loyalty, reliability, and commitment to building long-term relationships with both customers and team members.
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Ukraine
Native or Bilingual
Interests
Passionate about design and creativity, with a strong interest in building and developing brand concepts Enjoy playing golf, which has strengthened my focus, patience, and discipline I also value spending quality time with friends and family, reflecting my strong sense of loyalty and relationship-building
Timeline
Lead Server
Jerrys Pizza Longwood
08.2023 - Current
Food Runner
TopGolf
07.2022 - 08.2023
Cashier
Winn Dixie Supermarket
01.2021 - 05.2022
Business Economics
Seminole State College of Florida