Kirim Mcdonald
Germantown,MD
Summary
I am a dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. I obtain excellent time management and organizational abilities backed by disciplined nature and strong communication skills. I’ve been fully trained in security scanning and identification measures. Vigilant with leadership qualities all within 3 years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security
02.2021 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Conducted regular patrols of key areas to spot and control security concerns.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Supported law enforcement agencies during investigations involving airport security incidents or breaches.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
- Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
- Managed access control points strategically located throughout the transportation facility, limiting unauthorized entry.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
CNA/HHA
Synergy Healthcare
04.2020 - 01.2021
- As a devoted and compassionate CNA I am a dependable, self-motivated, team player, and flexible
- I have excellent communication skills both written and verbal
- Ability to respect all members of the healthcare team
- In addition to strong documentation skills
- I have a solid work history with excellent understanding and compassion for those requiring my care
- I am well over qualified in the following skills..
- Patient care, ADLs, perennial care, personal hygiene, bathing, dressing, feeding and much more.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Concierge/Receptionist
Adagio condominiums
10.2019 - 01.2021
- This job consists of answering phones, transferring calls, and taking messages
- Greeting visitors, and any walk-in traffic
- Receiving mail and deliveries while being able to distribute them to appropriate people.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Coordinated transportation arrangements for guests, ensuring timely arrivals and departures.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
- Efficiently managed lost-and-found items, reuniting guests with their possessions whenever possible.
Butler
At Your Service Staffing
08.2019 - 01.2020
- I would serve food for different party/events
- Also set up and break down/ clean up when the event is over
- This was an exciting and pleasant experience meeting and serving different celebrities / good people in general and have a chance to deliver exceptional customer service.
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
- Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
- Prepared gourmet meals tailored to dietary preferences or restrictions of family members or guests, maintaining high culinary standards at all times.
- Accommodated special dietary requirements by suggesting alternative menu options for customers with allergies or preferences.
- Set up and broke down buffet and other self-service areas, organizing components logically.
CNA - Certified Nursing Assistant
Westminster Communities of Florida
07.2017 - 08.2019
- My responsibility as a caregiver is to make sure each and every resident has is happy with their quality of life.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
CNA - Certified Nursing Assistant
Miracle Hill Nursing Rehab
07.2014 - 07.2017
- Assist residents with ADL's such as feeding,mouth care, grooming, shaving, and incontinent care
- In addition to helping the nurse with care of the residents, and measuring and recording patients vital signs
- Assisted with restorative care and sometimes transport residents to any appointments.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
CNA - Certified Nursing Assistant
Cherry Lane Nursing Center
12.2013 - 07.2014
- I also assist with restorative care and sometimes transport residents to any appointments.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of 14+ residents under long-term care.
Panera Bread Dining Associate
Panera Bread
05.2013 - 12.2013
- As a dining room associate, my duty was to make fresh coffee every hour on the hour, sweep and mop the floors, bring all dirty dishes to the back to be washed, and sometimes bringing food to customers
- Food was served in a warm and welcoming environment with a smile.
- Maintained a clean and inviting dining area, ensuring a positive guest experience.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Adhered to safety regulations and guidelines, minimizing potential hazards in the workplace.
- Handled customer complaints promptly and professionally, resolving issues to maintain customer satisfaction.
- Reduced wait times by efficiently taking orders and communicating special requests to the kitchen staff.
Education
Bachelor Of Applied Science - Nursing
Prince George's Community College
Upper Marlboro, MDBachelor Of Arts - Homeland Security
University of Maryland - College Park
College Park, MDHigh School Diploma - General Education
Palm Bay High School
Melbourne, FL05.2013
Skills
- Integrity and Honesty
- Customer service and assistance
- De-Escalation Techniques
- Policy Enforcement
- Customer relations skills
- Public Safety Awareness
- Passenger communication
- Behavioral observations
- Body scanner operation
- Pat-down procedures
- Crisis Response
- Baggage Inspection
- Emergency Preparedness
- Hazardous items knowledge
- Stress Tolerance
- Threat Assessment
- Suspicious activity identification
- Multilingual Proficiency
- Law Enforcement Collaboration
- Security Screening Expertise
- Surveillance monitoring
Languages
Spanish
Limited Working
Arabic
Elementary
Chinese (Mandarin)
Elementary
Timeline
Transportation Security Officer
Department Of Homeland Security
02.2021 - Current
CNA/HHA
Synergy Healthcare
04.2020 - 01.2021
Concierge/Receptionist
Adagio condominiums
10.2019 - 01.2021
Butler
At Your Service Staffing
08.2019 - 01.2020
CNA - Certified Nursing Assistant
Westminster Communities of Florida
07.2017 - 08.2019
CNA - Certified Nursing Assistant
Miracle Hill Nursing Rehab
07.2014 - 07.2017
CNA - Certified Nursing Assistant
Cherry Lane Nursing Center
12.2013 - 07.2014
Panera Bread Dining Associate
Panera Bread
05.2013 - 12.2013
Bachelor Of Applied Science - Nursing
Prince George's Community College
Bachelor Of Arts - Homeland Security
University of Maryland - College Park
High School Diploma - General Education
Palm Bay High School