Kirin Strunk
Customer Service Specialist
Portland,US
Summary
Reliable and upbeat Retail Specialist successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Budtender/Customer Service Representative
Floyd's Fine Cannabis
05.2023 - Current
- Managed high volume of cash with 100% accuracy rate.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Packaged regulated products in appropriate exit containers.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Lead Trimmer/Medical Cannabis Garden Manager
Self Employed
05.2012 - 03.2020
- Oversaw cultivation, harvesting and processing of Medical Cannabis.
- Optimized growth and development at every stage using organic gardening techniques.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Maintained a tidy, clean and well-organized work environment for optimal productivity and efficiency.
Production Glass Blower
Self Employed
01.2005 - 12.2012
- Completed tasks by deadlines to keep production moving, profits optimized and customers satisfied.
- Designed unique and made-to-order functional glass products based on current understanding of market trends and customer demands.
- Shipping & Receiving
- Maintained a clean and organized workspace to ensure efficiency of daily tasks.
Bouncer
Biddy McGraw's Irish Pub
03.2007 - 10.2011
- Checked IDs and closely examined patrons' faces to verify age.
- Ejected unruly patrons from premises.
- Patrolled exterior and interior of premises.
- Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
Glass Blower/ Shop Manager
Eugene Glass Alliance
06.2000 - 12.2004
- Shop opening and closing procedures.
- Mentored team members in successful strategies and techniques to further their glass blowing knowledge.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Work based travel for trade shows.
- Supervised creation of exciting merchandise displays to catch attention of trade show clients.
- Sales.
Education
High School Diploma -
Elmira High School
Skills
Customer Service
Monitoring security protocols
Efficient cash processing
Transaction management
Inventory management
Restocking inventory
Effective listener
Promoting a clean environment
Trustworthy and reliable
Building rapport
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Budtender/Customer Service Representative
Floyd's Fine Cannabis
05.2023 - Current
Lead Trimmer/Medical Cannabis Garden Manager
Self Employed
05.2012 - 03.2020
Bouncer
Biddy McGraw's Irish Pub
03.2007 - 10.2011
Production Glass Blower
Self Employed
01.2005 - 12.2012
Glass Blower/ Shop Manager
Eugene Glass Alliance
06.2000 - 12.2004
High School Diploma -
Elmira High School