Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
15
Kirin Strunk

Kirin Strunk

Customer Service Specialist
Portland,US

Summary

Reliable and upbeat Retail Specialist successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Budtender/Customer Service Representative

Floyd's Fine Cannabis
05.2023 - Current


  • Managed high volume of cash with 100% accuracy rate.
  • Restocked supplies and arranged displays.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Packaged regulated products in appropriate exit containers.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Lead Trimmer/Medical Cannabis Garden Manager

Self Employed
05.2012 - 03.2020
  • Oversaw cultivation, harvesting and processing of Medical Cannabis.
  • Optimized growth and development at every stage using organic gardening techniques.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
  • Maintained a tidy, clean and well-organized work environment for optimal productivity and efficiency.

Production Glass Blower

Self Employed
01.2005 - 12.2012
  • Completed tasks by deadlines to keep production moving, profits optimized and customers satisfied.
  • Designed unique and made-to-order functional glass products based on current understanding of market trends and customer demands.
  • Shipping & Receiving
  • Maintained a clean and organized workspace to ensure efficiency of daily tasks.


Bouncer

Biddy McGraw's Irish Pub
03.2007 - 10.2011
  • Checked IDs and closely examined patrons' faces to verify age.
  • Ejected unruly patrons from premises.
  • Patrolled exterior and interior of premises.
  • Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
  • Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.

Glass Blower/ Shop Manager

Eugene Glass Alliance
06.2000 - 12.2004
  • Shop opening and closing procedures.
  • Mentored team members in successful strategies and techniques to further their glass blowing knowledge.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Work based travel for trade shows.
  • Supervised creation of exciting merchandise displays to catch attention of trade show clients.
  • Sales.

Education

High School Diploma -

Elmira High School

Skills

Customer Service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Budtender/Customer Service Representative

Floyd's Fine Cannabis
05.2023 - Current

Lead Trimmer/Medical Cannabis Garden Manager

Self Employed
05.2012 - 03.2020

Bouncer

Biddy McGraw's Irish Pub
03.2007 - 10.2011

Production Glass Blower

Self Employed
01.2005 - 12.2012

Glass Blower/ Shop Manager

Eugene Glass Alliance
06.2000 - 12.2004

High School Diploma -

Elmira High School

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Kirin StrunkCustomer Service Specialist