Kirk Brockenbrough
Trego-dugan Aviation
Las Vegas,NV
1
year of professional experience
Results-driven Ramp Agent with Trego-Dugan Aviation, skilled in aircraft marshalling and baggage management. Enhanced workflow efficiency through process improvements and strict adherence to safety protocols. Demonstrated strong problem-solving abilities and effective team collaboration, contributing to reduced turnaround times and a safer ramp environment. Committed to excellence in ground support operations.
Work History
Ramp Agent
1 Year 1 Month- Executed loading and unloading of baggage and cargo while adhering to safety protocols.
- Operated ground support equipment efficiently in high-paced environments.
- Coordinated aircraft movements to ensure timely departures and arrivals.
- Monitored weather conditions to adapt operations as needed for safety.
- Communicated effectively with flight crews regarding loading and unloading procedures.
- Contributed to process improvements that enhanced workflow efficiency on the ramp.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
High School Diploma
Skills
Loading and unloading
Ramp service
Aircraft marshalling
Baggage handling
Heavy lifting
Safety procedures compliance
Aircraft tug operation
Safety procedures
Marshaling aircraft
Ramp security
Crew assistance
Team leadership
Baggage management
Baggage tag checks
Load planning
Load planning communication
Vehicle operation
Flexible schedule
Dependable and responsible
Security awareness
Airfield safety regulations
Weight/balance loading
Inclement weather tolerance
Quality control
Ground support equipment operation
Ramp checklist completion
Aircraft sanitation
Ramp generator operation
New agent training
Weight and balance determination
Arrival/departure procedures
Aircraft interior cleaning
Security compliance
Ground support
Willing to learn
Critical thinking
Team collaboration
Timeline
Ramp Agent
Trego-dugan Aviation
04.2025 - 05.2026Read More
Darby Township High
High School Diploma
Read More