Kirk B Saunders
Bonita Springs,FL
Summary
Results-driven Transportation General Manager and Operations Manager with over 15 years of experience in optimizing logistics processes, managing fleets, and leading high-performing teams. Proven expertise in leveraging Transportation Management Systems (TMS) to enhance on-time delivery rates while reducing operational costs. Skilled in ensuring compliance with safety regulations while driving performance improvements and operational excellence. Committed to fostering a culture of efficiency and accountability within teams to achieve organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Manager
Ray the Mover
Naples, FL
06.2013 - Current
- Managed transportation operations for a fleet of [Number] vehicles, improving on-time delivery rates by [XX]%.
- Implemented a new logistics software system (TMS) that reduced operational costs by [XX]% annually.
- Collaborated with suppliers and partners to streamline the supply chain process, decreasing lead times by [XX]%.
- Led a team of [Number] staff, including drivers and dispatchers, fostering a culture of safety and performance.
- Negotiated vendor contracts, achieving a [XX]% reduction in third-party freight.
Operations Manager
Ray the Mover
Naples, FL
09.2010 - 05.2013
- Optimized routing for [Number] daily routes, reducing fuel consumption and operational expenses by [XX]%.
- Maintained 100% compliance with DOT regulations, safety standards, and company policies.
- Resolved complex logistical issues, including routing, maintenance, and emergency response, decreasing transit delays.
Sales Manager
Ray the Mover
Naples, FL
05.2001 - 09.2011
- Increased annual revenue by [X]% by implementing a new, strategic follow-up process for high-value residential moves.
- Managed and trained a team of [Number] sales representatives, achieving 115% of annual sales quota in 2025.
- Enhanced CRM data accuracy and usage, reducing sales cycle time by [X]% and increasing lead-to-booking conversion rates.
- Cultivated relationships with corporate HR managers, resulting in a 25% increase in commercial relocation contracts.
- Maintained a 97% positive customer satisfaction rating by managing all aspects of the moving estimate and scheduling process.
Education
Associate of Science -
United States Navy
Skills
- Logistics & Transportation: Fleet Management, Route Optimization, Cross-Docking, Freight Forwarding
- Operations & Strategy: Supply Chain Management, Cost Reduction, Inventory Management, Vendor Management
- Leadership: Team Building, Regulatory Compliance (DOT/FMCSA), Crisis Management, Performance Metrics
- Technical Skills: TMS (eg, SAP, Oracle), Route Optimization Software, MS Office Suite
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
Accomplishments
- Marketing - Implemented marketing strategies which resulted in 15% growth of customer base.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Business Development: - Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Achieved efficiency through effectively helping with optimizing workflows, and delegating to drivers, team members and office staff
- Documented and resolved mechanical breakdowns, weather delays, and other delays which led to on time deliveries.
- Achieved[Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of 50 staff members.
Certification
- Class A CDL License
Timeline
General Manager
Ray the Mover
06.2013 - Current
Operations Manager
Ray the Mover
09.2010 - 05.2013
Sales Manager
Ray the Mover
05.2001 - 09.2011
Associate of Science -
United States Navy