Victoria Lomeli Gertrudis
Los Angeles,United States
Summary
Security professional with strong experience in maintaining safe environments and preventing unauthorized access. Demonstrated ability to handle emergencies calmly and efficiently while collaborating with team members to achieve security goals. Reliable and adaptable, showcasing proficiency in surveillance, incident reporting, and conflict resolution.
Overview
8
8
years of professional experience
Work History
Unarmed Security Guard
Prosegur
03.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying potential hazards and addressing security breaches.
- Trained new security staff on protocols, procedures, and use of surveillance equipment.
- Maintained detailed logs of daily activities, incidents, and visitor interactions for reporting purposes.
Package handler
OnTrac
07.2024 - 08.2024
- Organized packages according to type, size, destination, and other specifications.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Checked all outgoing shipments to ensure accuracy of contents.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Stacked boxes onto pallets in an efficient manner.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Ticket agent
United airlines
05.2024 - 07.2024
- Maintained accurate records of transactions using airline computer systems.
- Printed boarding passes for departing flights according to flight schedule.
- Processed reservation changes and cancellations for customers.
- Provided customer service to passengers at the ticket counter, including checking in luggage and issuing boarding passes.
- Assisted travelers with special needs or requests during check-in process.
- Resolved customer complaints in a professional manner.
- Analyzed customer feedback to identify areas of improvement in customer service process.
- Collected baggage fees, excess baggage charges and other applicable fees from passengers.
Delivery driver
Sams deliver service LLC
06.2022 - 04.2024
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Ensured accurate completion of all paperwork associated with deliveries.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Monitored fuel level throughout shift and refueled when necessary.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
Secretary/ Dispatch Office Assistant
Laundry supply inc.
10.2019 - 04.2024
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Created and updated spreadsheets to track and report data.
- Updated contact lists on a regular basis; created new contacts as needed.
- Provided administrative support to the Office Manager and other staff members.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Assisted with special projects or tasks related to departmental functions upon request.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Coordinated meeting logistics such as room reservations and catering services.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Organized and maintained filing systems for important documents.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Prepared expense reports in accordance with company policies and procedures.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Maintained organized filing system of paper and electronic documents.
- Sent and distributed mail and parcels.
- Assisted with accounts receivable and accounts payable functions.
Caregiver
IHSS
09.2017 - 01.2021
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Observed changes in behavior or physical condition that may require medical attention and
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Skills
- Logistics
- Inventory Management
- Route Planning
- Communication
- Vehicle Maintenance
- Safety Procedures
- Palletizing
- Package Handling
- Shipping Regulations
- Delivery Management
- Cargo Handling
- Transportation Logistics
- Route Optimization
- Warehousing
- Freight Forwarding
- Cross-Docking
- Supply Chain Management
- Inventory Control
- Vendor Coordination
- Scheduling Efficiency
- Supply Chain Optimization
- Distribution Management
- Risk Management
- Quality Control
- Time Management
- Teamwork
- Problem Solving
- Data Analysis
- Customer Service
- Inventory Tracking
- Transportation Efficiency
- Warehouse Operations
- Customs Compliance
- Route Monitoring
- Load Planning
- Delivery Tracking
- Traffic Regulations
- Inventory Optimization
- Order Fulfillment
- Logistics Coordination
- Material Handling
- Fleet Management
- Facility security
- Crowd control
- Situational awareness
Languages
Spanish - Native
English - Native
Timeline
Unarmed Security Guard
Prosegur
03.2025 - Current
Package handler
OnTrac
07.2024 - 08.2024
Ticket agent
United airlines
05.2024 - 07.2024
Delivery driver
Sams deliver service LLC
06.2022 - 04.2024
Secretary/ Dispatch Office Assistant
Laundry supply inc.
10.2019 - 04.2024
Caregiver
IHSS
09.2017 - 01.2021