Kirk Jackson

· Improved equipment reliability by conducting thorough field service repairs and maintenance tasks.

· Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.

· Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.

· Streamlined workflow processes, reducing downtime and increasing overall productivity in the field.

· Delivered comprehensive training sessions for clients, resulting in increased confidence in operating advanced equipment.

· Collaborated closely with cross-functional teams to ensure seamless integration of new technologies and systems.

· Developed customized preventive maintenance plans tailored to individual client needs, extending equipment life and minimizing disruptions.

· Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.

· Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.

· Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.

· Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.

· Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.

· Test faulty equipment to diagnose malfunctions, using test equipment or software, and applying knowledge of the functional operation of electronic units and systems.

· Examine work orders and converse with equipment operators to detect equipment problems and to ascertain whether mechanical or human errors contributed to the problems.

· Repair or adjust equipment, machines, or defective components, replacing worn parts, such as gaskets or seals in watertight electrical equipment.

· Maintain equipment logs that record performance problems, repairs, calibrations, or tests.

· Consult with customers, supervisors, or engineers to plan layout of equipment or to resolve problems in system operation or maintenance.

· Enter information into computer to copy program or to draw, modify, or store schematics, applying knowledge of software package used.

· Inspect and test electrical systems and equipment to locate and diagnose malfunctions, using visual inspections, testing devices, and computer software.

· Read and interpret maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.

· Inspect completed work to certify that maintenance meets standards and that aircraft are ready for operation.

· Maintain repair logs, documenting all preventive and corrective aircraft maintenance.

· Conduct routine and special inspections as required by regulations.

· Examine and inspect aircraft components, including landing gear, hydraulic systems, and deicers to locate cracks, breaks, leaks, or other problems.

· Maintain, repair, and rebuild aircraft structures, functional components, and parts such as wings and fuselage, rigging, hydraulic units, oxygen systems, fuel systems, electrical systems, gaskets, and seals.

· Replace or repair worn, defective, or damaged components, using hand tools, gauges, and testing equipment.

· Modify aircraft structures, space vehicles, systems, or components, following drawings, schematics, charts, engineering orders, and technical publications.

· Check for corrosion, distortion, and invisible cracks in the fuselage, wings, and tail, using x-ray and magnetic inspection equipment.

· Inspect airframes for wear or other defects.

· Measure parts for wear, using precision instruments.

· Assemble and install electrical, plumbing, mechanical, hydraulic, and structural components and accessories, using hand or power tools.