KIRK KELING

Experienced leader in the food and hospitality industry with a proven track record in providing exceptional customer service and increasing profit margins. Ability to manage all operations activities, from hiring and training staff and building a fun & rewarding culture, to implementing a budget to track cost and inventory. Increased sales and profits by double digits in every operation and market, regardless of company or region. Possesses impeccable communication skills, liaising with vendors and communicating with customers in a professional manner. Looking to take the next step in my career with a reputable organization that values hard work and positive results. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

• Pro K Graphics, Operations Manager, 05/01/95, 02/01/98
• Cracker Barrel Old Country Stores, General Manager, 03/01/92, 04/01/95
• Long John Silver’s, District Manager, Regional Training Director, 01/01/81, 02/01/92

• Customer Relations
• Team Management & Effectiveness
• Business Acumen
• Planning & Execution
• Project Management – New Units
• Inventory Management
• Effective Communication
• Creating Long Term Profit Plans
• High Standards to Health Codes
• Budget Management
• Vendor Relationships
• Operations Training
• Staff Development
• Team Relations