Kirk Kolhof
Nationwide Sales Representative
Omaha,NE
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
28
28
years of professional experience
Work History
Nationwide Sales Representative
Nebraska Furniture Mart
03.2006 - Current
- Expanded customer base through networking and relationship building.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
- Recommended complementary purchases to customers, increasing revenue.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Manager
Tamarack Bowl
08.1996 - 03.2006
- Managed and motivated employees to be productive and engaged in work.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Business Management
Bellevue University
Bellevue, NE 05.2001 -
Skills
- Customer Service
- Sales Development
- Client Service
- Customer Needs Assessment
- Sales Forecasting
- Upselling and Cross Selling
- Staff Training
Timeline
Nationwide Sales Representative
Nebraska Furniture Mart
03.2006 - Current
Bachelor of Science - Business Management
Bellevue University
05.2001 -
Manager
Tamarack Bowl
08.1996 - 03.2006
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