Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirk D. Miller

Dublin,USA

Summary

Experienced professional seeking a role with an innovative organization that prioritizes customer satisfaction. Possessing a strong background in customer service, project management, and a creative approach to achieving success. Committed to delivering exceptional results and building positive relationships with colleagues and clients.

Overview

25
25
years of professional experience

Work History

Client Representative / Intake Specialist

Leslie Murray Law
01.2024 - 03.2025
  • Responsible for New Client Intake Calls, Collecting Personal and Case Data
  • Customer care and support
  • Scanning Client Documents, Digital and Paper Filing and Organizing
  • Expired Case File Storage and Shredding
  • EFiling and In Person Filing in Multiple County Court Districts
  • General Office and Supply Errands

Designer

Fireside Floral Studio
08.2018 - 04.2021
  • Designing daily floral orders
  • Developing wedding/event designs and decor

Consultant

Cloud 9 Bridal, Simply Yours Planning and Events
01.2017 - 09.2017
  • Independent Consulting, Design and Marketing

Assistant Manager

Home Village Restaurant
12.2015 - 01.2017
  • Worked with family to close down business (retirement) after 30 years of operation
  • Maintained customer service and cleanliness standards
  • Managed inventory and food costs
  • Ensured quality and service control

Owner/Lead Designer

Kirk D. Miller Floral Design
11.2011 - 12.2015
  • Managed all projects and accounts from event contract signing through execution
  • Oversaw all client contracts and relationships
  • Coordinated all purchasing and billing
  • Controlled all Event Logistics: time-lines, contractors, deliveries, staffing and decorating
  • Developed wedding/event designs and décor
  • Created and implemented all marketing including charity event planning as well as public space exhibitions. Developed wedding/event designs and décor.
  • Doubled revenue within 2 years
  • Received multiple awards and recognitions

Floral Designer

Tina B. Distinctive Florals
12.2007 - 11.2011
  • Assisted with floral design
  • Client consultations and contracting
  • Implemented wedding and event design

Co-Owner and Lead Designer

Java Jungle, Willow Leaf Florals
04.2000 - 12.2007
  • Oversaw full operations of this floral design, coffee and retail shop
  • Coordinated all purchasing and billing
  • Responsible for all marketing
  • Created and implemented all floral, event and wedding design
  • Opened second location on mainland (Willow Leaf Florals) in 2003

Education

High School Diploma -

Sandusky High School
Sandusky, OH
06-1997

Skills

  • Strong Commitment to Quality Products and Client Service
  • Excellent Communication Skills
  • -Event Consultations and Planning
  • Great Organizational Skills
  • -Prioritizing and Organizing to Exceed Goals
  • Extensive Product Knowledge
  • -Floral Design/Wedding and Event Design
  • Superior Ability to Provide Unique and Creative Concepts
  • Goal oriented
  • Service planning
  • Self motivation
  • Adaptability and flexibility
  • Team collaboration

Timeline

Client Representative / Intake Specialist

Leslie Murray Law
01.2024 - 03.2025

Designer

Fireside Floral Studio
08.2018 - 04.2021

Consultant

Cloud 9 Bridal, Simply Yours Planning and Events
01.2017 - 09.2017

Assistant Manager

Home Village Restaurant
12.2015 - 01.2017

Owner/Lead Designer

Kirk D. Miller Floral Design
11.2011 - 12.2015

Floral Designer

Tina B. Distinctive Florals
12.2007 - 11.2011

Co-Owner and Lead Designer

Java Jungle, Willow Leaf Florals
04.2000 - 12.2007

High School Diploma -

Sandusky High School