Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Hertz
03.2023 - 06.2025
The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Increased sales revenue by developing and implementing effective sales strategies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Built long-lasting client relationships through excellent customer service and consistent followups.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Campus Support Staff
Arlington Classics Academy
07.2022 - 02.2023
Instructional Strategies
Assist with fulfillment of the district curriculum program. Be responsive and allow differences in individual student learning styles.
Use appropriate, instructional and learning strategies, activities, materials, equipment, and technology that reflect understanding of the learning styles and needs of students in present subject matter, according to guidelines, established by Texas Education Agency, board policies, and administrative regulations.
Work cooperatively with special education, teachers and regular education teachers to modify curriculum needed for special education students according to guidelines, established in Individual Education Plans (IEP).
Work cooperatively with other teachers and staff.
Student Growth Strategies
Share in an awareness of ongoing assessment of student achievement through formal and informal testing.
Assume responsibility for extracurricular activities as assigned. Be available to sponsor outside activities, approved by the campus principal.
Be a positive role model for students; support the mission of the school district.
Classroom Management and Organization
Assist in the creation of classroom environments, conducive to learning inappropriate for the physical, social, and emotional development of students.
Manage student behavior in accordance with student code of conduct and student handbook.
Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities.
Assist as requested in selecting books, equipment, and other instructional materials.
Compile, maintain, and file, all reports, records, and other documents required.
Provided administrative support for various departments, contributing to the smooth operation of the organization.
Attended training sessions to stay updated on procedures and services.
Collaborated with team members to complete projects on time and within budget constraints.
Established administrative work procedures to track staff's daily tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Air Duct Technician
Dalworth Clean
10.2021 - 05.2022
Assist crew chiefs cleaning HVAC duct systems and dryer vents in residential or commercial settings.
Collaborated effectively with team members to complete large-scale projects efficiently and on time.
Performed routine maintenance on air ducts, preventing buildup of dust, debris, and allergens that could impact health and safety.
Utilized advanced tools and equipment while performing thorough cleanings of air ducts, maximizing efficiency during each job assignment.
Stayed current with industry advancements in air duct technologies, incorporating new techniques into daily work practices to better serve clients.
Educated clients about the importance of regular maintenance for their ventilation systems, resulting in repeat business and positive word-of-mouth referrals.
Interact with customers and co-workers by being polite, helpful, friendly, and professional.
Cross-train in other functional areas to cover assisting with larger jobs when necessary.
Make confident and accurate decisions regarding the use of equipment, tools, material, and manpower.
Take personal pride in a job well done, ensuring customers are happy with your work.