Kirsli Spinks
IT Specialist
Clinton,NJ
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
18
18
years of professional experience
Work History
IT Specialist
Tewksbury Township Board Of Education
Califon, NJ
01.2023 - Current
- Monitored systems in operation and input commands to troubleshoot areas.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Monitored systems in operation and quickly troubleshot errors.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Walked individuals through basic troubleshooting tasks.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Used ticketing systems to manage and process support actions and requests.
Desktop Technician
Readington Township School District
Whitehouse Station, NJ
10.2015 - Current
- Support Tewksbury District Website (Schoolwires)
- PARCC Technology Support – created, edited and prepared users, testing sessions and testing accommodations for Tewksbury
- Support Tewksbury District Student Information System (RealTime)
- Data Management and Support of Student On-Line Assessment Testing at Tewksbury (NWEA)
- Assist with Tewksbury Purchasing (Quote Requests)
- Create and Maintain Network User Accounts Across all Systems (Active Directory, Google Apps for Education, Think Central, McGraw-Hill)
- Manage and Maintain Tewksbury District Phone System (Avaya BCM, NORTEL)
- Support Tewksbury District Security (Video Camera, Facility Access Control)
- Technology Field Support (ITD, Google Forms)
- Create and Update Images for District Computers
- Network Connectivity Support
- Support Advanced Classroom Technology (Projectors, Chromecasts, Sound Systems, Elmo
- Document Cameras, Aver Vision Document Cameras, iPads, SMARTBoards)
- Support Network Printers
- Event Setup/Board Meetings
- Manage and Support over 900 Tewksbury District Computers
- Installation of various Computer Hardware and Peripherals
- Cross trained with Network and Database/Sys Administrators on a regular basis
- Worked with Database/Sys Administrator to setup IEP Direct for Tewksbury School district
Designer
Moravian College
Bethlehem, PA
08.2011 - 08.2015
- Taught several classes including: Introduction to Graphic Design, Typography, Portfolio, Internship, and
- Publication Design
- Standardized the graphic design curriculum across classes
- Managed the student graphic design firm, StudioSouth, rebranded and relaunched
- Advised students scheduling for future classes and internships
- Collaborated and curated numerous exhibitions in the Student Union building
- Maintained 2 computer labs of 20 Mac computers plus small and large format printers
- Presented new programs and apps to faculty and staff as a member of the Technology Committee
Graphic Designer
Bookazine
Bayonne, NJ
10.2005 - 08.2008
- Met with customers to present mockups and collect information for adjustments.
- Developed creative design for print materials, brochures, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Completed final touches for projects such as images sizes and font selection.
Education
Masters of Art - Communication Design
University of the Arts London - Central
Bachelors of Art - Graphic and Interactive Design
Moravian College
Bethlehem, PAundefined
North Hunterdon Regional High School
Annandale, NJSkills
Proficient with Realtime Student Information System (Role and Account Creation andModification, Report Writer, Parent Access Integration, and Lesson Planner)Proficient with Pearson Access NextProficient with the Microsoft Office suiteProficient with Microsoft 7, 81, 10Experience with Microsoft Windows Server 2012Account creations and Modifications within Active DirectoryNetwork Troubleshooting & SupportExperience with Meraki NetworkingProficient with GSuite for EducationExperience with Website Design using DreamweaverBasic HTML Coding knowledgeExperience with My Learning Plan
Technical issue analysis
Application support
Application installations
Desktop support
Mac systems
Windows 10
Technical Support
Timeline
IT Specialist
Tewksbury Township Board Of Education
01.2023 - Current
Desktop Technician
Readington Township School District
10.2015 - Current
Designer
Moravian College
08.2011 - 08.2015
Graphic Designer
Bookazine
10.2005 - 08.2008
Masters of Art - Communication Design
University of the Arts London - Central
Bachelors of Art - Graphic and Interactive Design
Moravian College
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North Hunterdon Regional High School