Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsten Bragg

West Columbia,TX

Summary

Dynamic and dedicated professional with experience at Above and Beyond Caring, excelling in client assessment and program development. Proven ability to foster strong relationships and enhance customer satisfaction through effective conflict resolution and behavioral management. Committed to delivering exceptional service and creating positive experiences for clients and guests alike.

Overview

5
5
years of professional experience

Work History

Direct Support Provider

Above and Beyond Caring
Angleton, TX
01.2022 - Current
  • Coordinating with team members to create programs tailored for individual consumer requirements.
  • Adhering to guidelines set forth by local and state regulations regarding direct support services.
  • Managing office supply inventory by tracking orders and ensuring adequate stock levels are maintained.
  • Assisting in the development and implementation of office policies and procedures.
  • Providing administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Developing strong and trusting rapport with patients to facilitate smooth, quality care.
  • Keeping inventory and ordered materials, supplies and services.

Food and Beverage Server

Smokin R’
West Columbia, Texas
09.2020 - 08.2021
  • Prepared bills and processed credit card payments at the end of each shift.
  • Engaged with guests to assess satisfaction levels regarding meals.
  • Provided detailed information on menu items, including ingredients and preparation methods.
  • Handled customer complaints in a professional manner while maintaining composure under pressure.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

High School Diploma -

Columbia High-school
West Columbia
05-2021

Associate of Science -

Texas State University
San Marcos, TX

Skills

  • Client assessment
  • Program development
  • Conflict resolution
  • Behavioral management
  • Team-oriented collaboration
  • Inventory management
  • Customer relations

Timeline

Direct Support Provider

Above and Beyond Caring
01.2022 - Current

Food and Beverage Server

Smokin R’
09.2020 - 08.2021

High School Diploma -

Columbia High-school

Associate of Science -

Texas State University

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