Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kirsten Bryant

New Philadelphia,PA
Kirsten  Bryant

Summary

More than fifteen years of successful experience in sales, marketing, promotions, operations management, and event planning and coordination. Strong planner, organizer, leader, and problem solver who can train and supervise personnel, direct complex projects form inception through completion, and develop marketing strategies that substantially Increase revenues in intensely competitive environments. Excellent communication, interpersonal and negotiation skills. Can be depended upon to represent the organization effectively, secure the cooperation of diverse individuals, and develop productive business relationships with key corporate executives. Proven ability to maintain composure under stressful circumstances, maintain meticulous attention to detail, and secure repeat business through superior customer service. Computer literate, with working knowledge of Microsoft Word, Excel, and Micros. Working knowledge of virtual office administration such as: setting appointments, transcription, emailing and posting mail correspondences, electronic filing, word processing, video conferencing such as Skype.

Overview

28
years of professional experience

Work History

LAUREL HILL CEMETERIES AND FUNERAL HOME

Family Service Representative
08.2019 - Current

Job overview

  • Build relationships with interested clients
  • Meet daily metrics and monthly sales targets and exceeded goals month after month
  • Meet with families to ensure you understand their needs
  • Maintain a healthy sales pipeline through relationship building, consistent follow- up, and scheduling appointments during and outside of regular business hours
  • Attend partnership and company events and networking events to expand awareness of our reputation and services
  • Continue success in helping families on the worse days of their lives and ensure the that their process is made as easy as possible

STONEMOR INC

Family Service Counselor
01.2017 - 08.2019

Job overview

  • Provided the highest level of service by effectively responding to client/customer both during and after the sales process
  • Provided at-need clients with immediate service, providing a consoling atmosphere that enable the clients to make decisions regarding recently deceased family members
  • Provided options and associated costs, including advising client on financing options
  • Coordinated site overviews with clients, including tours around the property
  • Identify own leads and schedules presentations to meet assigned pre-need quotas
  • EnsureD the office is maintained in a professional manner to minimize stress to the clients
  • Exceeded monthly sales goals.

New York Life Insurance Co
Philadelphia, PA

Resident Producer/ Angent
01.2015 - 12.2017

Job overview

  • Lines of Authority: Casualty and Allied Lines, Property and Allied Lines, Accident and Health, Life and Fixed Annuities
  • As a licensed Agent of New York Life Insurance Company at the #1 life insurance company in the United States, I offer a variety of products that can help meet a number of insurance and financial needs, including, but not limited to college funding, retirement, managing costs for extended periods of care and lifetime income strategies
  • I help clients with business planning, estate planning, and personal planning
  • I specialized in helping family and business owners develop a sound financial strategy through a holistic approach to maximize my client’s savings and returns and minimizing taxes and risks in all areas of their financial house., Lines of Authority: Casualty and Allied Lines, Property and Allied Lines, Accident and Health, Life and Fixed Annuities
  • My responsibilities include:
  • Promote products and services; generate leads and initiate sales
  • Established client communications ;maintained ongoing relationships
  • Address customer inquiries; interpret and delivered information; propose suggestions
  • Serve as representative liaison
  • Evaluate target markets and propose marketing strategies

STATE FARM

Marketing & Sales Specialist
01.2012 - 01.2016

Job overview

  • Identified appropriate marketing channels and target customers for campaigns.
  • Developed campaigns and specific marketing strategies for clients.
  • Coordinated with social media, public relations and other teams to execute product introductions.
  • Wrote engaging and successful marketing, advertising and website copy.
  • Licensed Agent in Life/Health and Property/Casualty

DAPFLEET Chauffeured Car Service

Account Manager and Part Owner
01.2008 - Current

Job overview

  • Spouse
  • Own and operate a fleet of chauffeured luxury cars and SUV’s for corporate and any special event
  • Manage a staff of five employees and Assistant Office Manager
  • Head of sales and marketing to solicit new clientele as well as maintain an excellent business relationship with over 50 long term clients

Education

Yoga Institute

Certified Hatha Yoga and Meditation Instructor Certified Feng Shui Consultant from Yoga Therapy And Teacher Training
05.2005

Temple University
, Philadelphia, PA

from Liberal Arts

Martin Luther King High School

High School Diploma
06.1986

Skills

  • Constructive Feedback
  • Casualty Insurance Industry Knowledge
  • Premium Calculations
  • Client Relationships
  • Insurance Knowledge
  • Insurance Policy Sales
  • Marketing Techniques
  • Insurance Customization
  • Consultative Sales Approach

Timeline

Family Service Representative

LAUREL HILL CEMETERIES AND FUNERAL HOME
08.2019 - Current

Family Service Counselor

STONEMOR INC
01.2017 - 08.2019

Resident Producer/ Angent

New York Life Insurance Co
01.2015 - 12.2017

Marketing & Sales Specialist

STATE FARM
01.2012 - 01.2016

Account Manager and Part Owner

DAPFLEET Chauffeured Car Service
01.2008 - Current

Yoga Institute

Certified Hatha Yoga and Meditation Instructor Certified Feng Shui Consultant from Yoga Therapy And Teacher Training

Temple University

from Liberal Arts

Martin Luther King High School

High School Diploma
Kirsten Bryant