Kirsten Calcutt
Florence,SC
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker. consistently praised by management for providing top-notch quality and production leadership to assigned team.
Overview
2
2
years of professional experience
Work History
Team Lead
CircusTrix
Florence, SC
07.2020 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Curriculum
Cedar Branch Homeschool
Florence, SC06.2019
Skills
- Performance improvement
- Employee Evaluation
- Complaint resolution
- Sales expertise
- Cash Handling
- Improvement initiatives
- Employee training
- Interpersonal Communication
- Dependable and Responsible
- Problem-Solving
- Self-Motivated
Timeline
Team Lead
CircusTrix
07.2020 - Current
High School Curriculum
Cedar Branch Homeschool