Kirsten Carter
Geico
Lindenhurst,NY
10
years of professional experience
Experienced with assessing and processing various types of claims efficiently. Utilizes analytical and negotiation skills to reach fair settlements and maintain compliance with policies. Knowledge of regulatory standards and exceptional customer service, ensuring fair and timely resolutions.
Work History
Claims Adjuster
5 Years 7 Months- Investigated claims by gathering information from sources including police reports, witness statements, and vehicle inspections to assess validity
- Determined liability by applying insurance policies and state regulations to ensure compliance and appropriate coverage
- Negotiated and delivered fair settlements to policyholders, repair shops, and other involved parties to facilitate resolution and maintain relationships
- Investigating claims by gathering information from various sources including Police Reports, witness statements and vehicle inspections
Mail Carrier
4 Years- Delivered mail to residential and business locations along assigned routes
- Successfully managed a large volume of mail and packages ensuring accurate and timely delivery
- Managed a large volume of mail and packages, ensuring accuracy and timeliness in delivery
- Acquired in-depth knowledge of local routes and postal regulations
Education
BA - Psychology
Bachelor of Science - Psychology
Skills
Claims investigation
Critical thinking
Team collaboration
Claims processing
Advanced oral and written communication skills
Negotiation techniques
Active listening
Results-oriented
Affiliations
Albany Avenue Elementary school PTA 2020-Present
Timeline
Claims Adjuster
Geico
01.2021 - CurrentRead More
Mail Carrier
United States Post office
01.2017 - 01.2021Read More
SUNY College at Old Westbury
BA from Psychology
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CUNY Brooklyn College
Bachelor of Science from Psychology
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