Kirsten Charles
Kansas City,MO
Summary
Skilled Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 6-year career.
Overview
5
5
years of professional experience
Work History
BSA Financial Risk Analyst
Academy Bank
11.2021 - Current
- Day to day activities include reviewing high-risk clientele of the bank, reviewing procedures to make sure all are up to date with federal regulations, and managing my team
- Reviewing new accounts both business and personal to ensure all BSA/AML requirements were followed by branch personnel
- Reviewing different sections of BSA/AML policy within bank procedures to make sure that the bank is gathering required information in an efficient manner
- Smaller portion of my role is reviewing alerts generated by bank software and escalating to a different team for further review.
Associate Banker
Chase
08.2019 - 06.2021
- Primary responsibilities were to open customer accounts and get to know each customer on a personal level to gain understanding of what they need and what I can provide them
- During the last few months at this position I took on a leadership role in the branch
- I strive to learn and take on new responsibilities whenever possible
- Some responsibilities include leading our daily meeting, participating in weekly leadership meetings, and running through internal controls checks with other employees.
Personal Banker
UMB Bank
07.2018 - 08.2019
- As a personal banker I was responsible for both teller and banker operations
- A small list of the daily tasks for me included deposits, withdrawals, calling to let customers know about past due balances, opening and closing accounts
- Customer interaction was a crucial part of the job as well as being able to multitask in high stress/volume environments
Education
Bachelor of Science - Criminal Justice
University of Central Missouri (UCM)
05.2023
Skills
- Skills/Positive Attributes:
- Positive energy that translates to my team
- A willingness and desire to learn and continue my education in the field and related areas
- Flexibility to do all things I am asked and things that would benefit the team
Timeline
BSA Financial Risk Analyst
Academy Bank
11.2021 - Current
Associate Banker
Chase
08.2019 - 06.2021
Personal Banker
UMB Bank
07.2018 - 08.2019
Bachelor of Science - Criminal Justice
University of Central Missouri (UCM)
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