Kirsten Hager
4th Street Fillin Station
Cocoa Beach,FL
4
years of professional experience
Sales-focused professional with 4+ years of experience in customer acquisition, upselling, relationship building, and business development. Experienced leading teams, promoting products and services, and working toward sales growth. Strong communicator with proven leadership and customer service skills seeking a remote sales opportunity to drive customer engagement and revenue.
Work History
Manager
1 Year 10 Months- Engaged 50–100 customers per shift, built rapport, identified needs, and created sales opportunities.
- Interview candidates, participate in hiring, conduct orientations, and onboard new employees.
- Manage purchasing and inventory for merchandise, beer, and liquor while maintaining product availability.
- Promoted products and services through direct customer engagement, social media, and content creation to enhance customer acquisition.
- Consistently upsell and cross-sell food and beverages through personalized recommendations and customer engagement.
- Work toward beating previous-year sales performance, maintaining a competitive, results-driven approach.
- Promote products and services through direct customer engagement, social media, photography, and content creation to support customer acquisition.
- Coordinated live music and special events, managing staff and customer service operations to ensure seamless experiences..
Manager
2 Years 8 Months- Advanced into management by leveraging sales, customer service, communication, and leadership skills.
- Cultivated customer relationships and promoted services, leading to increased customer spending and repeat business.
- Upsold food and beverages by identifying customer preferences and recommending tailored products.
- Built customer relationships, promoted services, and identified opportunities to increase customer spending and repeat business.
- Consistently upsold food and beverages by identifying customer preferences and recommending relevant products.
- Supported customer acquisition and marketing through social media, photography, promotional content, and direct customer engagement.
- Coordinated employee schedules to ensure adequate staffing coverage., inventory, purchasing, cash handling, and labor-cost management.
Education
- Kinesiology
Skills
Customer Relationship Management
Sales
Product & Service Promotion
Upselling & Cross-Selling
Customer relationship management
Inventory management
Product promotion
Sales techniques
Decision-making
Time management
Customer Service
Timeline
Manager
4th Street Fillin Station
11.2024 - CurrentRead More
Manager
Savannahs Golf Club
08.2022 - 04.2025Read More
Northern Illinois University
from Kinesiology
Read More