Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kirsten Klinkner

Cashton,WI

Summary

Certified and experienced individual with a strong background and comprehensive training in pharmacy operations, medication management, and healthcare protocols. Known for adaptability, accountability, thorough work, and effective collaboration with all healthcare workers. Passionately serving patients with the most valuable care.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart
05.2023 - Current
  • Enter patient/prescription/prescriber information into varying computer programs and fill scripts using advanced technological knowledge and concrete mathematical skills.
  • Coordinate with providers, pharmacists, and insurance agencies to deliver timely resolutions to prescription discrepancies.
  • Identify areas for improvement in workflow processes and implement changes to support increased accuracy, efficiency, and quality service within a high-volume pharmacy.
  • Receive, sort, stock, and complete drug orders from the company’s warehouse and preferred suppliers.
  • Enforce proper medication storage procedures and maintain the filing of paperwork for all controlled and non-controlled substances.
  • Manage miscellaneous tasks such as submitting prior authorization forms, collecting outdated inventory, analyzing drug movement and replenishment statistics, and performing regular audits to comply with state regulations and company policies.

Residential Care Aide

Bethany Lutheran Homes
06.2022 - 02.2023
  • Demonstrated adaptability in meeting the unique needs of diverse resident populations, specifically those with dementia and other cognitive impairments.
  • Monitored and cared for residents, suggesting and implementing revisions to their individualized care plans as necessary.
  • Administered medications to patients, ensuring accuracy and adherence to physician instructions.
  • Remained alert to any problems and patient health issues, quickly responding to changing statuses and incident reports.
  • Facilitated communication between residents and their loved ones, providing updates on patient health, scheduled activities, and other relevant information.

Regional Supervisor

360clean
05.2018 - 09.2021
  • Implemented, updated, and enforced company policies and regulatory compliance for standardized and streamlined operations.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency, organize workflows, and resolve customer concerns.
  • Managed multiple contracts simultaneously, ensuring timely completion of each job at the highest-quality standard.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.

Volunteer Recreational Therapy Aide

Department of Veterans Affairs
09.2016 - 12.2018
  • Provided compassionate care to the patient population of the psychiatric and long-term care facilities on campus.
  • Improved patient engagement through tailoring recreational activities to patient-specific needs and interests to promote creative expression and healing.
  • Assisted therapists in the initiation of group activities and followed individualized treatment plans.
  • Transported patients to and from appointments, activities, and events.

Education

Bachelor of Science - Biochemistry

University of Wisconsin, Madison
Madison, WI

Coursework - Undecided

Western Technical College
La Crosse, WI

High School Diploma -

Cashton High School
Cashton, WI
05-2020

Skills

  • Problem-solving skills
  • Attention to detail
  • Patient care
  • Critical thinking
  • Multitasking and organization
  • Time management

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)
  • Patient Aide - Community-Based Residential Facility (CBRF) certification
  • CPR/AED Certification

Timeline

Certified Pharmacy Technician

Walmart
05.2023 - Current

Residential Care Aide

Bethany Lutheran Homes
06.2022 - 02.2023

Regional Supervisor

360clean
05.2018 - 09.2021

Volunteer Recreational Therapy Aide

Department of Veterans Affairs
09.2016 - 12.2018

Bachelor of Science - Biochemistry

University of Wisconsin, Madison

Coursework - Undecided

Western Technical College

High School Diploma -

Cashton High School

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Kirsten Klinkner