Kirsten Maher
Savage,MN
Summary
Experienced pharmacy professional with a proven track record in managing pharmacy operations and improving workflow efficiency. Skilled in inventory management and fostering team collaboration to enhance patient care and satisfaction.
Overview
23
23
years of professional experience
Work History
Staff Pharmacist
Walgreen's Pharmacy
Eden Prairie, MN
04.2016 - Current
- Supervised pharmacy operations to ensure compliance with regulations and safety standards.
- Managed inventory control processes, ensuring accurate stock levels and minimizing waste.
- Conducted drug utilization reviews to promote safe and effective medication use.
- Developed strategies to improve workflow efficiency and reduce prescription processing time.
- Effectively resolved insurance rejections and other billing issues.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
Pharmacy Manager
Walgreen's Pharmacy
Eden Prairie, MN
12.2013 - 04.2016
- Directed daily pharmacy operations, ensuring compliance with regulations and quality standards.
- Supervised a team of pharmacists and technicians, fostering a collaborative work environment.
- Trained and mentored pharmacy staff on best practices for patient care and regulatory compliance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed strategic initiatives to improve customer service and satisfaction metrics.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Collaborated with store manager to maintain daily operations.
- Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
Pharmacy Manager
Walgreen's Pharmacy
Rosemount, MN
12.2012 - 12.2013
Pharmacy Manager
Walgreen's Pharmacy
Faribault, MN
05.2012 - 12.2012
Staff Pharmacist
Walgreen's Pharmacy
08.2011 - 05.2012
Pharmacy Intern
Walgreen's Pharmacy
Minneapolis, MN
05.2008 - 08.2011
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Conducted patient consultations, providing medication information and adherence support.
- Implemented safety protocols for handling hazardous materials and medications.
- Developed educational materials for patients regarding medication management and usage guidelines.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Pharmacy Technician
Walgreen's Pharmacy
09.2003 - 05.2008
- Monitored expiration dates of medications, ensuring compliance with safety regulations.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
Doctor of Pharmacy -
University of Minnesota
Minneapolis, MN05-2011
Winona State University
Winona, MNSkills
- Medication dispensing
- Immunization administration
- Staff training
- Team motivation
Timeline
Staff Pharmacist
Walgreen's Pharmacy
04.2016 - Current
Pharmacy Manager
Walgreen's Pharmacy
12.2013 - 04.2016
Pharmacy Manager
Walgreen's Pharmacy
12.2012 - 12.2013
Pharmacy Manager
Walgreen's Pharmacy
05.2012 - 12.2012
Staff Pharmacist
Walgreen's Pharmacy
08.2011 - 05.2012
Pharmacy Intern
Walgreen's Pharmacy
05.2008 - 08.2011
Pharmacy Technician
Walgreen's Pharmacy
09.2003 - 05.2008
Doctor of Pharmacy -
University of Minnesota
Winona State University