Kirsten Martz
Quicksburg,VA
Summary
Motivated business professional bringing 3 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
7
7
years of professional experience
Work History
Owner
Shenandoah Valley Property Services, LLC
2022.04 - Current
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Promoted business via social media to generate leads and maximize brand identity.
Office Administrative Assistant
Shenandoah Valley Campground, Mt. Jackson, Va
2017.03 - Current
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Scheduled office meetings and client appointments for staff teams.
Truck Dispatcher
Diamond K Logistics Dispatch, LLC
2020.01 - 2024.02
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
- Coordinated dispatching of drivers to accomplish daily delivery requirements.
- Delegated tasks among dispatch team members according to individual strengths, fostering a collaborative work environment that maximized productivity levels.
Education
High School Diploma -
Stonewall Jackson High School
Quicksburg, VA05.2017
Skills
- Organizational Structuring
- Administrative Management
- Client Relations
- Microsoft Excel
- Sales Presentations
- Call center experience
- Business Development
Timeline
Owner
Shenandoah Valley Property Services, LLC
2022.04 - Current
Truck Dispatcher
Diamond K Logistics Dispatch, LLC
2020.01 - 2024.02
Office Administrative Assistant
Shenandoah Valley Campground, Mt. Jackson, Va
2017.03 - Current
High School Diploma -
Stonewall Jackson High School
Similar Profiles
Raquel OblawskiRaquel Oblawski
Management Assistant at Tennessee Valley Property Management, LLCManagement Assistant at Tennessee Valley Property Management, LLC
Rita TigermanRita Tigerman
Manager of Valley Assistance Network at United Way Of Northern Shenandoah Valley - VANManager of Valley Assistance Network at United Way Of Northern Shenandoah Valley - VAN
Samantha PriceSamantha Price
President, Board of Directors at Shenandoah Valley Traffic ClubPresident, Board of Directors at Shenandoah Valley Traffic Club