Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kirsten McNair

Conyers,GA

Summary

Compassionate and detail-oriented CNA with experience at Care By Your Side Home Care Services, skilled in vital signs monitoring and patient care. Proven ability to resolve issues and enhance customer experiences as a Service Representative at AT&T. Strong problem-solving and multitasking skills ensure high-quality support in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA

Care By Your Side Home Care Services
10.2024 - 03.2025
  • Provided compassionate personal care and assistance to clients in daily living activities.
  • Monitored and recorded vital signs, ensuring timely reporting to nursing staff.
  • Assisted with medication management, promoting adherence to prescribed treatment plans.
  • Maintained clean and safe environments, adhering to health and safety regulations.

Service Representative

AT&T
01.2024 - 09.2024
  • Assisted customers with inquiries and resolved service issues efficiently.
  • Provided support in troubleshooting technical problems for diverse communication services.
  • Educated customers on product features and benefits to enhance user experience.
  • Collaborated with team members to ensure timely resolution of customer concerns.

Server

Waffle House
10.2018 - 12.2023
  • Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
  • Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere for patrons.
  • Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
  • Processed cash and credit transactions efficiently, adhering to company policies for accuracy and security.

Education

Certificate - Nursing

Georgia Piedmont Technical College
Clarkston, GA
12.2025

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • Basic life support
  • Problem-solving
  • Multitasking and organization
  • Team collaboration
  • Flexibility and adaptability

Certification

BLS

Timeline

CNA

Care By Your Side Home Care Services
10.2024 - 03.2025

Service Representative

AT&T
01.2024 - 09.2024

Server

Waffle House
10.2018 - 12.2023

Certificate - Nursing

Georgia Piedmont Technical College

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