Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kirsten Meade

Summary

Seasoned Operations Manager and talented leader with 3 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Accomplished Assistant store manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager

Davids Bridal
07.2016 - 06.2018
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Assistant Manager

Sally Beauty Supply
08.2011 - 08.2015
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Education

Esthetics License - Esthetics

Kenneth Shuler School of Cosmetology
Rock Hill, SC
08.2023

High School Diploma -

Coeburn High School
Coeburn, VA
05.2008

Skills

  • Sales and Marketing
  • Sales Expertise
  • Goals and Performance
  • Staff Management
  • Customer Service
  • Product and Service Sales
  • Policy and Procedure Implementation
  • Project Management
  • Employee Motivation
  • Client Relations

Certification

Foundation level completion
Dermalogica product knowledge
Fx Makeup
Circadia Retail Product Knowledge
Barbicide

Cut it Out

Timeline

Operations Manager

Davids Bridal
07.2016 - 06.2018

Assistant Manager

Sally Beauty Supply
08.2011 - 08.2015

Esthetics License - Esthetics

Kenneth Shuler School of Cosmetology

High School Diploma -

Coeburn High School
Kirsten Meade