Kirsten Schwindt
Bloomfield,NJ
Summary
Dynamic Omni Operations Manager with a proven track record at Macy's, enhancing operations through strategic planning and team leadership. Excelled in fostering high employee retention rates and optimizing inventory control, demonstrating exceptional problem-solving and staff development skills. Achieved significant improvements in performance metrics and operational efficiency.
Overview
9
9
years of professional experience
Work History
Omni Operations Manager
Macy's
09.2015 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
B.A - English Language And Literature
University of South Carolina - Aiken
Aiken, SC05.2000
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Inventory Management
- Planning and Implementation
- Operations Oversight
- Staff Development
- Inventory Control
- Strategic Planning
Timeline
Omni Operations Manager
Macy's
09.2015 - Current
B.A - English Language And Literature
University of South Carolina - Aiken
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