Summary
Overview
Work History
Education
Skills
Certification
References
Websites
Timeline
Generic

Kirsten Snead (Carwile)

Victoria,VA

Summary

Driven and decisive professional offering experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Human Resources Manager

S&N Communications
Farmville, VA
06.2024 - Current
  • Identified, screened and interviewed potential employees.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Evaluated current HR processes and recommended changes when necessary to improve efficiency.

Title Research Specialist

Pike Engineering LLC
Farmville, VA
06.2022 - 06.2024
  • Developed and maintained databases, pulling relevant data.
  • Managed project timelines by setting deadlines for tasks involved in the completion of research objectives.
  • Conducted literature reviews and synthesized research findings to identify best practices in the field of study.
  • Gathered information from primary and secondary sources such as academic journals, books, periodicals, reports, and databases.
  • Created detailed reports summarizing key findings from conducted research studies.

Teller/Vault Teller

Citizens Bank and Trust Co
09.2021 - 06.2022
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Verify identity and information accuracy, filing reports when necessary.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Provided exceptional customer service while accurately processing routine transactions.

Data Entry/Customer Service

Virginia Marble Manufacturers LLC
03.2019 - 09.2021
  • Worked as a co-representative for the company's third-highest client to meet and exceed their expectations.
  • Assisted customers with product selection, ordering, shipping and returns.
  • Ensured accuracy of customer information in databases.
  • Maintained customer records and updated them as necessary.
  • Answered incoming calls promptly and professionally.

Education

High School Diploma -

Central Senior High School
Victoria, VA
06-2019

Skills

  • Oriented to work independently and efficiently
  • Risk Management
  • Proficient in Canva and creating invitations, flyers, and business signs
  • Very friendly and professional with great communication and organization skills
  • Employee support
  • Workforce planning
  • Diversity and inclusion
  • Microsoft Office and DocuSign

Certification

  • Mental Health First Aider for Adults
  • Customer Service
  • Life Insurance and Annuities

References

  • Mary Kay, Accounting Manager, S&N Communications, (434) 315-3738
  • Taylour Quinn, Office Manager, State Farm, (434) 321-9652
  • Samantha Solomon-Lorincz, Researcher, Agile Legal, (571) 284-8340
  • Kaitlyn Crogan, Team Lead, Walmart, (434) 298-7213

Timeline

Human Resources Manager

S&N Communications
06.2024 - Current

Title Research Specialist

Pike Engineering LLC
06.2022 - 06.2024

Teller/Vault Teller

Citizens Bank and Trust Co
09.2021 - 06.2022

Data Entry/Customer Service

Virginia Marble Manufacturers LLC
03.2019 - 09.2021

High School Diploma -

Central Senior High School
Kirsten Snead (Carwile)