Dedicated professional with strong customer service and data entry skills. Proven ability to streamline office processes and maintain safety standards, contributing to enhanced team efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Triple S Steel
Commerce City, CO
10.2025 - Current
Managed daily correspondence, ensuring timely responses and efficient communication flow.
Coordinated scheduling for meetings, optimizing team availability and resource allocation.
Assisted in document preparation, maintaining accuracy and adherence to company standards.
Utilized office software to streamline data entry processes, improving information retrieval speed.
Fit Specialist
Emerald Coast Harley Davidson
Fort Walton Beach, FL
03.2025 - 10.2025
Assisted customers in selecting appropriate gear and accessories to enhance their riding experience.
Provided expert product knowledge on motorcycle features and benefits, ensuring informed purchasing decisions.
Demonstrated proper fitting techniques for helmets and apparel, improving customer satisfaction and safety compliance.
Collaborated with sales team to ensure optimal inventory levels of merchandise for seasonal promotions.
Trained new staff on product lines, customer engagement strategies, and store policies to enhance team performance.
Developed strong relationships with customers through personalized service, fostering loyalty and repeat business opportunities.
Increased customer loyalty by establishing rapport through personalized fittings and tailored product suggestions.
Non-Destructive Testing Technician
Applied Technical Services, Inc
Marietta, GA
03.2019 - 03.2025
Conducted ultrasonic, radiographic, and magnetic particle inspections to ensure structural integrity.
Developed inspection reports detailing findings and recommendations for corrective actions.
Trained junior technicians on testing procedures and safety protocols to enhance team competency.
Collaborated with engineering teams to interpret test results and provide insights for design improvements.
Implemented quality control measures to enhance accuracy of non-destructive testing processes.
Oversaw equipment calibration and maintenance, ensuring compliance with industry standards.
Ensured adherence to safety regulations during all non-destructive testing activities to mitigate risks.
Improved safety standards through meticulous adherence to industry regulations and guidelines during testing procedures.
Increased operational efficiency by maintaining all tools, equipment, and software required for non-destructive testing processes.
Facilitated effective communication between team members and other departments, ensuring that any concerns or issues were promptly addressed for optimal performance.