Kirsten Wang
Topeka,KS
Summary
Eight years of experience in higher education, with 1 year of instruction and 7 years in direct mentoring and training. Passionate about creating opportunity and access to higher education. Skilled in project management software, excelling as a dynamic team leader. Strong international and intercultural communication skills for effective collaboration with individuals from diverse backgrounds.
Overview
11
11
years of professional experience
Work History
Instructor
University of Kansas
09.2023 - 05.2024
- WGSS: 333 The Politics of Physical Appearance. Created syllabus, facilitated course discussions, administered 6 exams, graded all coursework, and assigned final grades.
Graduate Fellow: Center for Sexuality and Gender Diversity
University of Kansas
06.2023 - 08.2023
- Managed orientation table; answered general questions from visitors regarding programming and events.
- Advised incoming undergraduate students on course offerings, campus resources, and financial aid.
- Created materials for campus health resources.
- Created event marketing materials.
- Managed donations to the Trans Closet.
Graduate Teaching Assistant
University of Kansas
01.2023 - 05.2023
- AAAS 353: Modern and Contemporary African Art. Graded coursework, conducted office hours, managed inbox.
Graduate Teaching Assistant
University of Kansas
01.2023 - 05.2023
- AAAS 320: Social Media and African Pop Culture. Graded coursework, conducted office hours, managed inbox.
Program Manager
University of Utah Office of Admissions
01.2019 - 07.2022
- Direct supervisor for a team of 12 part time staff with an emphasis in professional development and customer service.
- Created training materials on a variety of subjects included but not limited to admission application and credential deadlines, transfer articulation, admissions requirements, registration, orientation, and housing.
- Advised prospective and incoming students on degree exploration, course schedules, and the first-year transition.
- Attended senior management team meetings with Director of Operations and the Assistant Directors of Recruitment, Campus Experience, and Marketing. Created annual strategic recruitment plans.
- Served as the Area Leadership Team Co-Chair as elected by panel of peers, acting as a representative to executive staff, and leading team meetings.
- Hired and trained new staff members.
- Maintained an annual budget of $100,000 for university merchandise and staff salaries.
- Coached team members on productivity strategies to accomplish challenging goals.
- Attended academic conferences, keeping up to date on industry best practices.
- Planned recruitment events on behalf of the Office of Admissions.
Undergraduate Domestic Area Supervisor
University of Utah Office of Admissions
01.2018 - 01.2019
- Managed a team of 8 full time staff members. Instructed the team and individual staff in admissions requirements, transfer articulation, and customer service.
- Maintained application credentials for all prospective student athletes.
- Updated test records for all incoming students in a given admissions cycle.
- Hired and trained new staff members under the direction of the Associate Director of Admissions Operations.
- Created and maintained training materials and resources for the undergraduate area.
Academic Program Support Specialist
University of Utah Office of Admissions
05.2017 - 01.2018
- Evaluated approximately 4,000 applications for prospective freshman, transfer students, and returning students each admissions cycle using PeopleSoft and OnBase software.
- Manually valued transfer credits from colleges and universities around the United States.
- Counseled prospective students, high school counselors, and parents in the admissions process and requirements.
- Completed tasks as needed for the Associate Director of Admissions Operations.
- Investigated issues and provided knowledgeable responses to resolve customer concerns.
- Responded to in-person and telephone requests for information and assistance.
- Managed information flow on behalf of program supervisors using Microsoft Outlook and Teams software.
Immigration and Citizenship Education Specialist
International Rescue Committee
01.2013 - 01.2015
- Processed immigration paperwork for incoming individuals with refugee or asylum status for the Salt Lake City branch of the International Rescue Committee.
- Managed a group of 10-15 volunteers working to educate newly resettled refugees on the United States citizenship test.
- Conducted client home visits to assess test readiness.
- Created training materials and maintained up to date resources on current immigration laws and regulations as determined by the United States Department of Homeland Security.
- Created and submitted grant applications for the Citizenship Education Program.
- Performed necessary tasks for the Immigration Officer and Citizenship Education Program Manager as needed.
Education
M.A. - African and African American Studies
University of Kansas
Lawrence, KansasB.A. - Political Science, International Politics Certificate
University of Utah
Salt Lake City, UtahB.A. - Anthropology, African Studies
University of Utah
Salt Lake City, UtahSkills
- Student rapport
- Professional writing
- Personnel management
- Team development
- Onboarding and training
- Proficient in OnBase Unity Client, PeopleSoft, Canvas
- Budgeting and resource management
Languages
French
Elementary
Swahili
Limited Working
American Sign Language
Limited Working
Timeline
Instructor
University of Kansas
09.2023 - 05.2024
Graduate Fellow: Center for Sexuality and Gender Diversity
University of Kansas
06.2023 - 08.2023
Graduate Teaching Assistant
University of Kansas
01.2023 - 05.2023
Graduate Teaching Assistant
University of Kansas
01.2023 - 05.2023
Program Manager
University of Utah Office of Admissions
01.2019 - 07.2022
Undergraduate Domestic Area Supervisor
University of Utah Office of Admissions
01.2018 - 01.2019
Academic Program Support Specialist
University of Utah Office of Admissions
05.2017 - 01.2018
Immigration and Citizenship Education Specialist
International Rescue Committee
01.2013 - 01.2015
B.A. - Political Science, International Politics Certificate
University of Utah
B.A. - Anthropology, African Studies
University of Utah
M.A. - African and African American Studies
University of Kansas
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