Summary
Overview
Work History
Education
Skills
Timeline
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Kirsten Witucke

Federal Way,WA

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

4
4
years of professional experience

Work History

Teacher

Bright Horizons Childcare
12.2022 - 01.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.

Shift Manager

McDonald's
05.2020 - 12.2022
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Trained and mentored new employees to maximize team performance.

Education

High School Diploma -

Federal Way High School
Federal Way, WA
06.2022

Skills

  • Quality Assurance
  • Employee Training
  • Cash Handling
  • Handling Customer Complaints
  • Customer service focus
  • Problem-solving abilities

Timeline

Teacher

Bright Horizons Childcare
12.2022 - 01.2024

Shift Manager

McDonald's
05.2020 - 12.2022

High School Diploma -

Federal Way High School

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Kirsten Witucke