Kirsten Hailey Morante
Palmdale,California
Summary
Dynamic and motivated sales representative and photographer with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication, teamwork, and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Sales Representative and Photographer
BR ENTERPRISES LLC
06.2023 - Current
- Performed opening and closing duties independently in a timely and thorough manner.
- Enhanced client satisfaction by addressing concerns swiftly and providing exceptional service.
- Generated additional sales opportunities by upselling and cross-selling.
- Increased repeat clients by maintaining relationships.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Supported lead photographer by communicating client concerns, questions, and schedule changes.
- Performed cash, card, and mobile transactions to complete customer purchases.
Customer Service Representative
BR ENTERPRISES LLC
12.2024 - 12.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving complaints or technical issues.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for photo orders, payment information, and scheduling information.
- Delivered online photo and video orders daily promptly.
- Communicated with event managers to schedule events the company would attend.
- Developed schedules by communicating with staff members and event managers.
Sales Associate
MAGIC MOUNTAIN LLC
10.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Contributed to positive shopping environment by maintaining organized and clean store appearance.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed POS transactions to complete customer purchases.
Education
High School Diploma -
William S. Hart High School
Santa Clarita, CA05-2023
Skills
- Customer service
- Customer relations
- Time management skills
- Payment processing
- Attention to detail
- Strategic planning
- Product promotions
Timeline
Customer Service Representative
BR ENTERPRISES LLC
12.2024 - 12.2025
Sales Representative and Photographer
BR ENTERPRISES LLC
06.2023 - Current
Sales Associate
MAGIC MOUNTAIN LLC
10.2022 - 05.2023
High School Diploma -
William S. Hart High School
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