Kirsti Broomfield
Jacksonville,FL
Summary
Dynamic hospitality professional with extensive experience at Thee Officers Club, excelling in customer service and strong multitasking. Proven ability to enhance guest satisfaction through effective problem-solving and team collaboration. Skilled in payment processing and maintaining high service standards in fast-paced environments, ensuring a welcoming atmosphere for all patrons.
Overview
14
14
years of professional experience
Work History
Waitress
Thee Officers Club
Mayport Fl
01.2020 - Current
- Ensured timely delivery of shot orders
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Baker
Earth Fare Supermarket
Jacksonville, FL
02.2017 - 01.2019
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Stay at Home Mom
Home Mom
Williamsburg, VA
06.2011 - 02.2017
- Proven ability to learn quickly and adapt
- Learned and adapted quickly to new technology and software applications.
- Engaged with children on age-appropriate level.
- Built positive and nurturing environments to support child social and emotional growth.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Prepared meals and snacks for children based on dietary guidelines.
- Administered basic first-aid and medication in emergency situations.
- Maintained entire family's schedule and organized events.
- Facilitated transportation to and from appointments.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Coordinated appointments with medical professionals.
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Waitress
Thee Officers Club
01.2020 - Current
Baker
Earth Fare Supermarket
02.2017 - 01.2019
Stay at Home Mom
Home Mom
06.2011 - 02.2017