Kirstie Mancha
Elite cabins and Rv
Big Spring
12
years of professional experience
Analytical and organized professional experienced in adapting to dynamic environments and managing multiple priorities. Contributed to team success through effective communication, teamwork, and a commitment to continuous learning and growth. Focused on achieving team goals while maintaining a positive attitude and taking on additional responsibilities.
Work History
Assist Manager
1 Year 4 Months- Engaged with guests to address inquiries and provide assistance
- Demonstrated strong organizational skills to maintain efficient workflow
- Answered pricing and room details and information
- Utilized computer skills to manage data and complete tasks efficiently
- Coordinated booking and intake processes for residents, ensuring smooth transitions
- Provided detailed information on pricing and room options to assist guests in decision-making
Psychiatric nursing assistant
1 Year 7 Months- Achieved promotion from psychiatric assistant 1 to 3 within one year through dedication and skill development.
- Demonstrated commitment to patient care and support.
- Learned quickly and efficiently completed tasks
- Delivered routine care to ensure patient well-being
- Served and assisted with meals
- I am very dedicated to the job and patients.
- Assessed vital signs to ensure patient safety
Housekeeper
8 Months- Cleaned guest rooms to ensure a welcoming environment for visitors.
- Replenished inventory of supplies to support daily operational needs.
- Processed laundry to ensure timely availability of clean items for guests.
Cashier/Customer Service
2 Months- Processed customer transactions at register
- Stocked merchandise to enhance sales
- Coordinated supplies for efficient workflow
- Ensured tidy environment for productivity
Server/Cashier
4 Months- Greet customers and sit them accordingly
- Obtain order and get drinks
- Ensured customer satisfaction through attentive service
- Ensured accurate checkout for customers
- Ensured front of restaurant was tidy and presentable
- Restocked essential supplies to ensure smooth operations
Housekeeper
2 Months- Cleaned hallways, bedrooms, and stairwells to maintain a welcoming environment
- Maintained cleanliness by regularly removing trash
- Assisted in washing, drying, and folding laundry items
- Monitored inventory levels to maintain proper stock of items
- Sanitized rooms, bathrooms, counters, and equipment to ensure a safe and hygienic space
Warehouse Worker
3 Months- Managed shipping and receiving processes to ensure timely delivery
- Operated forklifts and pallet jacks to efficiently move products within the warehouse environment.
- Received, inspected, and organized incoming shipments to ensure accurate inventory management.
- Collaborated with team members to streamline order fulfillment processes and enhance productivity.
Cashier/Customer Service
5 Months- Implemented inventory management systems to optimize stock levels and reduce waste across operations.
- Mentored junior managers, fostering leadership skills and promoting professional growth within the team.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Hostess/Server
5 Months- Led team in executing operational strategies, enhancing overall efficiency of cabin and RV production.
- Developed training programs for staff, improving skill sets and promoting a culture of continuous learning.
- Analyzed customer feedback to identify areas for service improvement, increasing client satisfaction rates.
Warehouse Worker
5 Months- Facilitated shipping and receiving processes by pulling orders
- Operated forklifts to efficiently move materials within warehouse environment.
- Coordinated inventory management to ensure accurate stock levels and timely order fulfillment.
- Implemented safety protocols, reducing workplace accidents and improving compliance with OSHA standards.
Education
High school diploma
Skills
Customer service
Decision-making
Documentation
Time management
Problem-solving
Team leadership
Operational planning
Data management
Attention to detail
Communication skills
Goal setting
Positive attitude
Timeline
Assist Manager
Elite cabins and Rv
04.2025 - CurrentRead More
Psychiatric nursing assistant
Big Spring state hospital
12.2023 - 07.2025Read More
Cashier/Customer Service
Goodwill Industries
09.2023 - 11.2023Read More
Housekeeper
Elite cabins and Rv
04.2023 - 12.2023Read More
Server/Cashier
Denny's Restaurant
12.2022 - 04.2023Read More
Housekeeper
La Quinta Inns & Suites
10.2022 - 12.2022Read More
Warehouse Worker
XPO Logistics
01.2018 - 04.2018Read More
Cashier/Customer Service
Jack in the Box
07.2017 - 12.2017Read More
Hostess/Server
new year Chinese restaurant
07.2016 - 12.2016Read More
Warehouse Worker
e.p.i
01.2015 - 06.2015Read More
Windham High School
High school diploma
Read More