Fast and accurate warehouse worker with a history of success in warehouse and other work environments. As a Grainger distribution center employee ran full case alone for over a year, sending upwards of 900 units daily without errors. Avid on-the-job learner excited to apply acquired knowledge while advancing skill-set for the benefit of assisting with the growth of the company.
Overview
19
19
years of professional experience
Work History
Bulk Picker
Grainger Distribution Center
09.2023 - Current
Being punctual and following Grainger company policies for time and attendance to ensure productivity is met.
Maintained a safe working environment, adhering to company safety policies and guidelines.
Contributed to a clean and organized warehouse space by properly disposing of packaging materials and waste products.
Maximized order accuracy with meticulous attention to detail while picking items for shipment.
Assisted in training new employees on bulk picking procedures, fostering an atmosphere of teamwork and collaboration.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours during busy periods to meet tight order deadlines.
Kept work areas neat, clean and adhering to housekeeping guidelines.
Improved warehouse efficiency by accurately picking bulk orders and maintaining organized inventory.
Effectively communicated with supervisors regarding issues or concerns related to order fulfillment or stock discrepancies.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Order Filler
Walmart
01.2022 - 08.2023
Responsible for filling online orders in the warehouse which entails the following:
Being unafraid of hard work, hot or cold conditions or heavy lifting.
Being punctual and responsible with great quality control and order review skills.
Working independently to maintain and consistently exceed a productivity of 105 units per hour filled.
Ensuring the safety of other team members within the warehouse by following all safety protocols.
Being flexible to business needs and helping out in other departments within the warehouse that may need it.
Excellent time management, equipment operation and teamwork abilities.
Examining packages and goods for damages and following company standards to report damaged items.
Picking orders with an average accuracy rate of 100% despite high volume days.
Keeping up to date about OSHA requirements and general safety practices.
Beauty Advisor
Nordstrom
03.2015 - 09.2016
Maintaining daily, weekly, and monthly records of all sales transactions.
Successfully added new clients into the Nordstrom "My Client" system.
Consistently added and set up new customers in Nordstrom rewards programs.
Worked alongside other brands to execute goals for sales promotions within the department e.g. Mascara Madness, Half Yearly Sale, and Beauty Trend Week.
Maintaining awareness of all new products launches within Bobbi Brown, as well as partnering up with the other brands to make sure I was aware of other launches within the department.
Coordinated with Bobbi Brown account coordinators to create counter events, while relaying information of upcoming events to the managers of any relevant departments at Nordstrom.
Consistently made and exceeded personal goals for Bobbi Brown at the store level, as well as meeting stretch goals that were set by the Bobbi Brown regional manager.
Offered superior customer service that was consistent with Nordstrom customer service tradition.
Counter Manager
Macy’s
10.2012 - 03.2015
Overseeing the launch and setup of the new Impulse counter at the Beverly Center location.
This required me to meet with vendors and to set up events and trainings for my team of Beauty Advisers.
Overseeing the sales of several different cosmetic lines including: Philosophy, Smashbox, Urban Decay, Too Faced, Bare Minerals, Clarisonic, StriVectin, Inglot, Tarte and Anastasia Beverly Hills.
Maintaining daily records of all transactions.
Closing out the 2014 sales year with an 18% increase over LY.
Successfully trained and developed staff for potential advancement into management roles.
Consistently hitting personal sales goals as well as any team, weekly, and monthly sales goals.
Ensuring my team remained within the three top performers in the district with a 36% My Client score. Hitting pre-sale goals given to us by the district as well as stretch goals given to us per the vendors.
Executing all updates per brands in a timely manner.
Keeping my team up to date with any new launches of Impulse brands.
Maintaining exceptional customer service as a number one focus within our department.
Leading the team in keeping our shrink as of the lowest within the cosmetic department.
Successfully managed my team and supported one of the team members into reaching the title of top performer with our department.
Setting up the team for success by creating binders to help them track their sales and performance. Ensured that each member filled out the binders on a daily basis so they could readily review their sales and performance.
Giving immediate and on the spot coaching and/or redirecting to keep the team focused and productive.
Delegating areas of pride to team members to give them a sense of ownership and to develop their leadership skills.
Performing mini-facials as well as make-up application by appointment and for walk-in customers.
Department Manager
H&M
10.2006 - 04.2012
Responsible for overseeing the sales and staff within a department and partnering with the store manager and fellow department managers to ensure that daily, weekly, and monthly sales goals were met.
Leading by example by providing excellent customer service as well as keeping up to date with all current H&M policies including CA labor policies.
Overseeing 15 to 20 associates; recruiting, on-boarding, training and developing new hires.
Scheduling employees using STAR, an on-line scheduling tool, as well as approving daily and weekly time sheets to ensure accuracy for payroll.
Daily cash office routines including banking, safe count, preparation of cash registers, afternoon banking, auditing registers and sales follow up.
Filling out daily, weekly, and monthly reports.
Partnering up with the visual department to execute new color stories, table changes, and displays, as per H&M directive.
Utilizing H&M tools including a weekly newsletter, department selling reports, and weekly conference information to ensure optimal garment sales.
Attended several H&M workshops on CA labor laws, sexual harassment prevention, and being a symbolic leader and management coach trainee.
Partnered up with the district team to ensure that new managers were being trained properly and placed into the correct stores.
Helped with the opening and set up of several H&M stores in the L.A., O.C. and San Diego. Started out at a low sales volume store ($3 million) and was transferred to a store with a much higher sales volume ($10 million).