Kirston Rooney
SYRACUSE,NY
Summary
Personable Fine Dining Server experienced in providing exceptional service in upscale restaurant environments. Delivered remarkable dining experiences through extensive knowledge of menu items, wine pairings, and attention to detail in table settings. Focused on adapting to diverse guest needs and contributing to a welcoming atmosphere.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fine Dining Server/ Trainer
Turning Stone Casino Steakhouse
Verona, NY
09.2013 - Current
- Delivers exceptional and elevated - yet peronalized service in a fast-paced fine dining environment
- Assists guests with menu selections based on vast food knowledge
- Aids in wine pairings based on sommelier training
- Maintains cleanliness and organization of dining area including ordering supplies needed
- Has obtained and maintained a 4 star rating from Forbes Travel Guide for 13 years
- Trained all new employees at TS Steakhouse, ensuring consistent service standards and operational knowledge
- Maintained average per check above $130, contributing to overall profitability
- Menu development
Education
Some College (No Degree) - American Studies
St. John Fisher College
Rochester, NYSkills
- Luxury/high-end customer service
- Fast-paced multitasking under pressure
- Relationship building & repeat-client rapport
- Conflict resolution / de-escalation
- Training & coaching staff
- Food & beverage knowledge (service wine)
- Consistency in high-demand environments
Certification
- Introduction to Sommelier Course
Accomplishments
- Forbes Travel Guide Four Star Rating
References
References available upon request.
Timeline
Fine Dining Server/ Trainer
Turning Stone Casino Steakhouse
09.2013 - Current
Some College (No Degree) - American Studies
St. John Fisher College