Kirstyn Jernigan
Bigelow
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
15
15
years of professional experience
Work History
Receptionist
Arkansas Urology
Conway, AR
06.2021 - 06.2026
- Welcomed visitors to clinic, offering assistance with inquiries and directions.
- Coordinated communication between patients and medical staff to streamline service delivery.
- Managed patient scheduling and appointment confirmations, ensuring efficient clinic operations.
- Facilitated insurance verification processes, enhancing patient experience through proactive support.
- Processed patient intake forms, verifying accuracy and compliance with healthcare regulations.
- Assisted in maintaining electronic health record systems, improving data retrieval efficiency.
- Trained new reception staff on office procedures and best practices for customer service.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Managing Director of Household
Stay at Home Mom
03.2016 - 06.2021
- Managed daily household operations, including laundry, meal preparation, cleaning, and transportation.
- Coordinated and executed trips and excursions, ensuring seamless experiences.
- Led small team, fostering collaboration and enhancing morale.
Dishwasher/Food Server
Southridge Village-Conway, AR
02.2016 - 03.2016
- Delivered exceptional customer service during high-volume, fast-paced operations, enhancing guest satisfaction.
- Executed safe food preparation and presentation procedures, ensuring compliance with health standards.
- Oversaw food preparation methods and portion sizes, contributing to consistency and quality control.
Cashier
Colt's Quickdraw-Greenbrier, AR
09.2014 - 11.2014
- Managed cash drawers at point of sale, ensuring accurate transactions and generating customer receipts.
- Supported inventory control and restocked merchandise to maintain optimal stock levels.
- Developed loyal clientele through professional interactions and consistent appreciation.
Shift Manager
McNespey Kountry Junction-Greenbrier, AR
10.2011 - 06.2013
- Adapted to customer service situations, ensuring outstanding service by fostering a welcoming environment.
- Supported colleagues in enhancing sales techniques and effectively resolved customer inquiries and issues.
- Executed cash balancing operations and contributed to efficient daily store closing procedures.
- Measured gas levels with accuracy. Assisted with inventory counts at the store to ensure accurate stock levels.
- Upheld sanitation, health, and safety standards, contributing to a safe shopping environment.
Education
High School Diploma -
Greenbrier High School
Greenbrier, AR05-2013
Skills
- Front desk operations
- Customer service expertise
- Client relations
- Greeting and seating clients
- Appointment scheduling
- Payment processing
- Document management
- Mail handling
- Office administration
- Multitasking
Timeline
Receptionist
Arkansas Urology
06.2021 - 06.2026
Managing Director of Household
Stay at Home Mom
03.2016 - 06.2021
Dishwasher/Food Server
Southridge Village-Conway, AR
02.2016 - 03.2016
Cashier
Colt's Quickdraw-Greenbrier, AR
09.2014 - 11.2014
Shift Manager
McNespey Kountry Junction-Greenbrier, AR
10.2011 - 06.2013
High School Diploma -
Greenbrier High School