Kisha Boza
Trenton
Summary
Goal-oriented professional with experience in dynamic environments. Demonstrated expertise in time management and leadership development, resulting in enhanced team performance and increased guest satisfaction. Committed to leveraging skills to drive operational excellence.
Overview
2026
2026
years of professional experience
Work History
Waitress
Olive Garden Restaurant
Lawrence Township
04.2025 - Current
- Ensured guest satisfaction by delivering attentive service throughout dining experiences.
- Managed multiple tables to maintain efficient service and guest engagement.
- Addressed complaints and concerns promptly to uphold customer service standards.
- Assisted wait staff during peak hours to enhance overall team performance.
Intern
Boys & Girls Club of America
Mercer County
10.2024 - 04.2025
- Supervision and support of children during educational activities.
- Assistance with homework, reading, and daily learning tasks.
- Support for staff in creating a safe, positive environment.
- Development of leadership and communication skills.
Cashier and Food Preparation
Chic Gourmet Empanadas
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
Education
High School Diploma -
Trenton Central High School
Trenton, NJ06-2025
Some College (No Degree) - Health Science/ Radiography
Mercer County Community College
Trenton, NJSkills
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Leadership development
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Waitress
Olive Garden Restaurant
04.2025 - Current
Intern
Boys & Girls Club of America
10.2024 - 04.2025
Cashier and Food Preparation
Chic Gourmet Empanadas
High School Diploma -
Trenton Central High School
Some College (No Degree) - Health Science/ Radiography
Mercer County Community College