Kisha Finch
Las Vegas,NV
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Also known for reliability and adaptability in dynamic environments.
Overview
24
24
years of professional experience
Work History
Cashier
The Home Depot
08.2022 - 07.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Assisted in inventory management by monitoring stock levels at the checkout counter
- Trained new employees on operating cash registers effectively
- Resolved customer complaints regarding pricing errors or product availability with professionalism
- Collaborated with other departments such as receiving or merchandising teams to ensure efficient operations
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
Assistant Manager
Family Dollar
09.2020 - 05.2022
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Supervised and trained a team of 14 employees, providing guidance and support to maximize productivity
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Monitored employee performance through regular evaluations, providing constructive feedback for professional development
Cashier/Sales Associate
Family Dollar
08.2019 - 08.2020
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
Caregiver
In Home Support Services (IHSS)
02.2004 - 02.2020
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Created personalized care plans for each client based on their individual needs and preferences
- Maintained a clean and organized living environment for clients by performing light housekeeping duties
- Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
- Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
- Documented daily observations including changes in behavior or health conditions
Wal-Mart Associate/Cashier
Walmart
08.2001 - 12.2003
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting and assisting customers with their purchases
- Handled product returns and exchanges, resolving customer issues in a timely manner
Education
High school diploma -
March Mountain High School
Moreno Valley, CA05.2001
Skills
- Home care
- Customer service
- Cash register
- Caregiving
- Cleaning
- Meal preparation
- Retail sales
- Stocking
- Communication skills
- Cash handling
Timeline
Cashier
The Home Depot
08.2022 - 07.2025
Assistant Manager
Family Dollar
09.2020 - 05.2022
Cashier/Sales Associate
Family Dollar
08.2019 - 08.2020
Caregiver
In Home Support Services (IHSS)
02.2004 - 02.2020
Wal-Mart Associate/Cashier
Walmart
08.2001 - 12.2003
High school diploma -
March Mountain High School