Kisha Graham
Beaumont,US
Summary
To work in the position of Administrative Assistant in a growing company where exceptional ability to multi-task, solve problems, work effectively in a team, and meet deadlines are required in providing outstanding administrative support to supervisors and managers.
Overview
20
20
years of professional experience
Work History
Records Department
Jan Girouard & Associates
Beaumont, TX
05.2022 - 03.2026
- Calling on affidavits and subpoenas for clients and retrieving records to be processed for requesting attorneys.
Substitute Teacher
St. Anthony Cathedral Basilica School
Beaumont, TX
09.2021 - 05.2022
- Duties include managing classroom behavior, quickly interpreting lesson plans and creating reports to inform the students' permanent teacher of their success.
Customer Service Representative for Mental Health
Spindletop Center
Beaumont, TX
03.2020 - 11.2020
- Provides services to adults, adolescents and children with mental health problems . Provides clerical coverage for the Intake & Crisis Unit. Assists in the initial assessment for the eligibility for Mental Health services. Responsibilities include setting up appointments; greeting and checking in consumers at scheduled appointment time; preparing and attaching documentation for the scanning process as requested; tracking of all consumers from the Center’s four county service area who are admitted/discharged from local or statewide mental health facilities. Also, serves as the assistant to the Continuity of Care Coordinator, when needed.
Optometric Technician/ Receptionist
Dr. Farrah Mehta
Beaumont, TX
02.2019 - 09.2019
- Scheduling appointments, verifying insurance, answering multiple lines. Pre- testing and rooming patients . Getting authorizations and posting billing. Closing out and matching daily report.
Head Ophthalmic Assistant/Former Office Manager
Dr Scott Conroy and Associates
Beaumont, TX
11.2018 - 09.2019
- Pay roll, insurance verification, referrals, check patients in and out, diagnostic testing, contact lens fitting, office schedule, employee schedule, ordering contacts and office supplies , assisting with gas perm contact lenses, rooming patients for doctors, pre-testing. Checking eye pressure using the Goldman method.
Unit Secretary/Certified Ophthalmic Assistant
Southeast Texas Medical Associates
Southeast, Texas, US
10.2009 - 01.2015
- Clerical support for staff, computer proficiency in MS Office, transcribing physician orders, laboratory referrals, and medication orders. Managing paperwork for the hospital admissions, home health orders including DME supplies, and obtaining needed services for patients. Answering all in bound calls, taking messages for physicians, call backs to patients, scheduling upcoming appointments and referrals. Surgical schedule for Baptiste hospital ophthalmology department. Complete full eye exam and diagnostic testing. Responsible for providing customers with pre-operative and post-operative instructions. Conduct tonometry or sonography tests to measure intraocular pressure. Measure visual acuity, including near, distance, pinhole, or dynamic visual acuity, using appropriate tests. Take and document patients' medical histories. Administer topical ophthalmic or oral medications. Conduct visual field tests to measure field of vision. Operate ophthalmic equipment, such as autorefractors, phoropters, tomographs, or retinoscopes. Clean or sterilize ophthalmic or surgical instruments.
Certified Ophthalmologic Assistant
Eye Centers of Southeast Texas
Southeast, Texas, US
06.2006 - 10.2009
- Conduct tonometry or sonography tests to measure intraocular pressure. Measure visual acuity, including near, distance, pinhole, or dynamic visual acuity, using appropriate tests. Take and document patients' medical histories. Administer topical ophthalmic or oral medications. Conduct visual field tests to measure field of vision. Operate ophthalmic equipment, such as autorefractors, phoropters, tomographs, or retinoscopes. Clean or sterilize ophthalmic or surgical instruments. Take anatomical or functional ocular measurements of the eye or surrounding tissue, such as axial length measurements. Measure corneal curvature with keratometers or ophthalmometers to aid in the diagnosis of conditions, such as astigmatism. Measure and record lens power, using lensometers. Assist physicians in performing ophthalmic procedures, including surgery. Maintain ophthalmic instruments or equipment. Conduct ocular motility tests to measure function of eye muscles. Conduct binocular disparity tests to assess depth perception. Instruct patients in the care and use of contact lenses. Assess refractive conditions of eyes, using retinoscopes. Assist patients to insert or remove contact lenses. Call patients to inquire about their post-operative status or recovery.
Ophthalmic Assistant
Eye Center of Southeast Texas
Plaza-Southeast, Texas, US
03.2006 - 02.2008
- Conduct visual field tests to measure field of vision. Operate ophthalmic equipment, such as autorefractors, phoropters, tomographs, or retinoscopes. Clean or sterilize ophthalmic or surgical instruments. Take anatomical or functional ocular measurements of the eye or surrounding tissue, such as axial length measurements. Measure corneal curvature with keratometers or ophthalmometers to aid in the diagnosis of conditions, such as astigmatism. Measure and record lens power, using lensometers. Assist physicians in performing ophthalmic procedures, including surgery. Maintain ophthalmic instruments or equipment. Conduct ocular motility tests to measure function of eye muscles.
Education
B.A - Psychology
Post University
Waterbury, CT04-2026
Psychology
Creighton University
05-2002
High School Diploma - undefined
Monsignor Kelly Catholic High School
05-1999
Skills
- Training
- Scheduling
- Billing
- Sales
- Receptionist
- Microsoft Excel
- Filing
- Microsoft Office (10 years)
- EMR
- Medical Records
- Medical Terminology
- Coding
- Microsoft Word
- Organizational Skills
- Ophthalmology Experience
- Anatomy Knowledge
- Physiology Knowledge
- Transcription
- Insurance Verification
- ICD-10
- Medical office experience
- Optical experience
- Medical billing
- Leadership
- Administrative experience
- HIPAA
- Ophthalmology
- Patient Care
- Customer Service
- Medical Scheduling
- Basic math
- Phone etiquette
- Typing
- Clerical Experience
- Teaching
- CPT Coding
- Medical Coding
- Clerical experience
- EMR systems
- Medical coding
- Front desk
- Medical records
- Customer service
- Medical terminology
- Early childhood education
- Preschool experience
Additional Information
Willing to relocate: Anywhere
Accomplishments
Obtained Certification as a Ophthalmic Assistant.
Languages
English
Native or Bilingual
Timeline
Records Department
Jan Girouard & Associates
05.2022 - 03.2026
Substitute Teacher
St. Anthony Cathedral Basilica School
09.2021 - 05.2022
Customer Service Representative for Mental Health
Spindletop Center
03.2020 - 11.2020
Optometric Technician/ Receptionist
Dr. Farrah Mehta
02.2019 - 09.2019
Head Ophthalmic Assistant/Former Office Manager
Dr Scott Conroy and Associates
11.2018 - 09.2019
Unit Secretary/Certified Ophthalmic Assistant
Southeast Texas Medical Associates
10.2009 - 01.2015
Certified Ophthalmologic Assistant
Eye Centers of Southeast Texas
06.2006 - 10.2009
Ophthalmic Assistant
Eye Center of Southeast Texas
03.2006 - 02.2008
B.A - Psychology
Post University
Psychology
Creighton University
High School Diploma - undefined
Monsignor Kelly Catholic High School