Lisa Leon
Beaumont,TX
Summary
Professional sales-focused manager with 10 years of management experience in diverse fields. Proven history of building relationships with satisfied customers. Equally skilled as management leader and meticulous number cruncher focused on overall operational performance.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Aeropostale
09.2018 - 10.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Rotated merchandise and displays to feature new products and promotions.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Supervised payroll corrections for accuracy and duplications.
- Supervised and evaluated staff of 15 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
- Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
Assistant Manger
The Buckle
Beaumont, TX
10.2020 - 05.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Specialty Store Manager
Sparc LLC (Aeropostale)
Beaumont, TX
05.2021 - Current
- Boosted store sales by implementing targeted marketing strategies and promotions.
- Improved customer satisfaction through exceptional service and personalized attention to client needs.
- Managed inventory levels efficiently, reducing excess stock and minimizing out-of-stock incidents.
- Streamlined store operations by introducing innovative processes and procedures for staff management.
- Led a high-performing team of sales associates, providing ongoing coaching and performance feedback.
- Increased repeat business by fostering a loyal customer base through consistent engagement and follow-up efforts.
- Evaluated sales trends to make informed decisions on product assortment adjustments based on consumer preferences and demands.
- Enhanced visual merchandising standards to create an inviting store environment that encouraged browsing and purchasing behaviors.
- Implemented loss prevention measures to minimize shrinkage rates while maintaining a positive shopping experience for customers.
- Collaborated with upper management to align store goals with company-wide objectives, driving overall success in the retail sector.
Education
Associate of Business Administration - Business Administration And Management
Lamar Institute of Technology
Beaumont, TX02.2020
Skills
- Goals and Performance
- Store Operations
- Visual Merchandising
- Store Merchandising
- Business planning
- Training
Timeline
Specialty Store Manager
Sparc LLC (Aeropostale)
05.2021 - Current
Assistant Manger
The Buckle
10.2020 - 05.2021
Assistant Store Manager
Aeropostale
09.2018 - 10.2021
Associate of Business Administration - Business Administration And Management
Lamar Institute of Technology