Kisha Guidry
New Orleans,LA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
13
13
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Metairie, Louisiana
11.2018 - Current
- Adhered to post orders while maintaining a visible presence around the property.
- Assisted in the development and implementation of security policies and procedures.
- Provide customer service and information to BHG employees and customers
Transport Driver
SPD Transportation Services
Harvey, Louisiana
03.2018 - 11.2018
- Provided excellent customer service throughout all stages of delivery process.
- Transported patients to appointments and medical facilities
- Managed trip documentation and billing, maintained vehicle cleanliness and safety
Security Officer
ABM Security
New Orleans, LA
06.2012 - 03.2018
- Operated communication systems between officers stationed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Provided escorts for visitors as needed throughout the facility.
Education
Associate of Arts - Medical Administrative Assistant
Everest Institute
Austin, TX02-2009
Skills
- Customer service
- Team collaboration
- Microsoft PowerPoint
- Adaptability and flexibility
- CRM software proficiency
- Computer proficiency
- Microsoft Excel
- Verbal and written communication
- Data entry
- Punctuality and reliability
- De-escalation techniques
- Critical thinking
- Microsoft outlook
- Multitasking and organization
- Effective communication
Timeline
Security Officer
Securitas Security Services USA
11.2018 - Current
Transport Driver
SPD Transportation Services
03.2018 - 11.2018
Security Officer
ABM Security
06.2012 - 03.2018
Associate of Arts - Medical Administrative Assistant
Everest Institute
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