Kisha Haynes
Durham,NC
Summary
Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
16
16
years of professional experience
Work History
Executive Assistant
Advance Community Health
Raleigh, NC
11.2023 - Current
- Handled confidential information with discretion and integrity.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Onboarding Lead
SPECTRAFORCE Technologies, Inc
Raleigh, NC
12.2021 - 02.2023
- Manage performance of both onshore/offshore team members based on defined metrics
- Conduct biweekly one-on-ones with team to discuss areas of improvement, new processes/procedures, overall performance and address any employee relation needs
- Create and update procedures based on client contract and specific instructions
- Assist with hiring and training of new employees
- Handle escalations for candidates experiencing challenges in the onboarding process
- Effectively collaborate with internal and external stakeholders by building strong partnerships to address any needs pertaining to the onboarding process
- Identify training or process improvement opportunities to increase overall performance
HR Generalist/Onboarding Specialist
SASR Workforce Solutions
Raleigh, NC
09.2020 - 12.2021
- Assist with day-to-day operations of HR functions and duties, provide cross-functional support to team members, including admin work, such as gather information for legal claims, worker’s compensation, etc
- Review applicable records/documents to validate compliance and/or identify problem areas with a focus on minimizing risk and liability for department/company operations
- Compile and assist with updating confidential HRIS employee records for field employees
- Assist with the recruitment process by sourcing identifying and phone screening candidates
- Identify and/or support the implementation/modification of processes that improve efficiencies
- Provide excellent customer service to Field Representatives to maximize onboarding experience
- Coordinate efforts to keep I-9 verification compliant and E-Verify up to date
- Resolve bottlenecks in the orientation, I-9, and onboarding process
Payroll Administrator
Headway Workforce Solutions
Raleigh, NC
09.2019 - 08.2020
- Management of onboarding and offboarding to include new hire documents, pre-employment screenings, I-9, E-Verify and end of assignment administration
- Handle employee payroll escalations and researching deposit issues
Project Coordinator
HCI Group
Nashville, TN
01.2017 - 01.2019
- Handle onboarding and logistics for upcoming go-live projects
- Prepare daily shift change report, advise of coverage needs, and make hospital rounds to gather feedback on training needed from physicians and clinicians
- Manage schedule changes and payroll for project personnel
- Identify/Document/Communicate personnel issues to Project Manager
- Answer benefit questions from workers and managers regarding general inquiries, federal and state laws, status changes, benefits enrollments, and plan provisions
Executive Assistant/Office Manager
Praise Ministries
Durham, NC
07.2009 - 01.2017
- Prepare invoices, reports, memos, letters, financial statements and other documents
- Assist with New Hire orientation, benefits enrollment/changes and general information
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping transactions
- Make travel arrangements for executives
Education
Associate of Arts - Business Management
Johnston Community College
Clayton, NC12-2025
Skills
- Advanced Microsoft Office Skills
- Client Support
- Collaborative Team Management
- Data Interpretation
- Process Improvement
- Problem resolution
- Employee training
- Regulatory compliance
- Effective communication
- Conflict resolution
- Analytical thinking
References
References available upon request.
Timeline
Executive Assistant
Advance Community Health
11.2023 - Current
Onboarding Lead
SPECTRAFORCE Technologies, Inc
12.2021 - 02.2023
HR Generalist/Onboarding Specialist
SASR Workforce Solutions
09.2020 - 12.2021
Payroll Administrator
Headway Workforce Solutions
09.2019 - 08.2020
Project Coordinator
HCI Group
01.2017 - 01.2019
Executive Assistant/Office Manager
Praise Ministries
07.2009 - 01.2017
Associate of Arts - Business Management
Johnston Community College
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