Experienced Program Coordinator and Executive Assistant with a strong background in project management and data analytics. Skilled in process automation, stakeholder communication, and enhancing operational efficiency. Proven ability to manage complex projects and improve organizational outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Coordinator/Executive Assistant to the Chief Executive Officer
American Academy of Periodontology
Chicago, IL
05.2024 - Current
Assist in event preparation and provided various program customer service.
Enhance project management processes through development of customized automations and effective data handling.
Facilitate committee functions through meeting scheduling, logistics coordination, and agenda preparation.
Direct the contract approval process efficiently by involving relevant personnel.
Facilitate various executive operations by handling various administrative responsibilities.
Web Content Administrator
Study.com
Remote, CA
10.2020 - 10.2024
Reduced content delivery time by 33% with effective revenue allocation for targeted projects.
Directed entire content process from inception to archival while upholding brand standards.
Implemented improved strategies for content discoverability, driving a 25% growth in organic user traffic.
Supported project success by overseeing onboarding activities and streamlining recruitment efforts.
Expanded annual users from 20M to 45M by strategizing improvements in content audits.
Executive Assistant to the President
Interiority Home Decor
Remote, IL
11.2017 - 10.2022
Organized and maintained the President's calendar, achieving a 43% increase in scheduling efficiency through proficient calendar handling.
Researched potential projects and initiatives for the President's consideration.
Prepared travel arrangements for the President, including airfare, hotel accommodations, rental car reservations.
Collaborated with external vendors and suppliers to ensure timely delivery of services or products requested by the president's office.
Reviewed contracts prior to signing them on behalf of executive management.
Education
Bachelor of Arts - English
Arizona State University
Vocational Degree - Data Analytics
Springboard
Skills
Project Management and Execution
Communication Skills
Data Analysis
Program Optimization
SOP Development
Process Improvement
Strategic Planning
Schedule Coordination
Travel Coordination
Event Coordination
Financial Expense Monitoring
Audience-Focused Presentation Development
Stakeholder Relationship Management
Data Visualization
SQL
Smartsheet
Power BI
Python
Tableau
Advanced Microsoft Office Skills
Forward-Thinking Attitude
Meticulous Attention
Analytical Problem-Solving
Cross-Functional Collaboration
Accomplishments
Streamlined and automated 5+ processes in less than 6 months for more efficient Leadership and Governance tractability/efficiency.
Assisted coordination of a successful, complex annual meeting, resulting in 88% housing participation and ticketed events.
Oversaw various SEO projects to optimize 20,000+ test prep assets for teachers and students, completing deliverables 33% earlier than projected.
Achieved social media credibility for ecommerce business by increase engagement of 92% or more weekly and accelerated sales by 118%.
Composed informative and engaging blog posts, attaining top 10% of posts for ecommerce businesses that opened around the same time.
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