Kisha Jarrett
Indianapolis,IN
Summary
Accomplished Area Director with a proven track record at Caregiver, adept in operations management and team leadership. Excelled in staff training, enhancing customer service, and leveraging technical skills to drive revenue growth and operational efficiency. Expert in implementing strategic actions to achieve and surpass objectives, showcasing significant achievements in performance metrics and financial oversight.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Area Director
Caregiver
03.2022 - 09.2024
- Monitor budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Increased revenue growth
- Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently.
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
- Supervise Residential Service Directors, QMA and Nurse
Director of Community Services
Compass
10.2011 - 03.2022
- Responsible for general operations and for monitoring and oversight of all aspects of programming for individuals receiving services
- Maintain professional internal and external relationships.
- Discuss suggestions and concerns regarding programs and proposed changes with direct supervisor.
- Complete quarterly program reports timely and accurately.
- Complete applicable training modules for Program Director.
- Work cooperatively with Human Resources to create measurable performance objectives for Program Director.
- Conduct timely and accurate evaluations and disciplinary actions.
Education
Ivy Tech Community College of Indiana
Indianapolis, IN 09.1998 - 05.2000
Skills
Staff Training and Development
Team Management
Operations Management
Technical skills
Customer Service/Problem Solving
Computer Software Knowledge
Windows, Word, Excel and Email
Timeline
Area Director
Caregiver
03.2022 - 09.2024
Director of Community Services
Compass
10.2011 - 03.2022
Ivy Tech Community College of Indiana
09.1998 - 05.2000
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