Kishaun English

APCOM

09.2019 - 11.2025

Led team in execution of operational goals and strategic initiatives.
Coordinated project timelines, ensuring alignment with organizational objectives.
Mentored junior staff, enhancing team performance and skill development.
Streamlined processes to improve efficiency and reduce operational costs.
Facilitated communication between departments to enhance collaboration and workflow.
Developed training materials to onboard new team members effectively.
Analyzed performance metrics to identify areas for improvement and growth.
Implemented best practices for quality assurance across projects and tasks.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assisted in recruitment to build team of top performers.