Kissairis Moreno
New York
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach.
Overview
8
8
years of professional experience
Work History
Home Health Aide
Friends And Family Home Care
01.2022 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry, linen changes, sweeping, vacuuming and mopping ensuring a clean and organized living space for patients.
ARISE Summer Youth Program Assistant
West Harlem Development Corporation Nonprofit
06.2016 - 01.2019
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of educational components and associated activities.
Mentor
Community Connections For Youth
10.2017 - 08.2018
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Increased the longevity of the mentorship program by 52%.
Education
High School Diploma -
High School Of Hospitality Management
New York, NY06.2019
Skills
- Patient confidentiality
- Strong Customer Service
- Fluent in Spanish and English
- Administrative and Office Support
- Registration and Scheduling
- Punctual and Hardworking
- Patient Care
- Family Assistance
- Patient greeting
- HIPAA Compliance
Timeline
Home Health Aide
Friends And Family Home Care
01.2022 - Current
Mentor
Community Connections For Youth
10.2017 - 08.2018
ARISE Summer Youth Program Assistant
West Harlem Development Corporation Nonprofit
06.2016 - 01.2019
High School Diploma -
High School Of Hospitality Management
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