Makayla Hickman
Pataskala
Summary
To help others to the best of my capability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Home Health Aide
Home Instead
Granville
08.2023 - Current
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to healthcare professionals.
- Administered medications as prescribed by medical staff.
- Provided emotional support and companionship to clients and families.
- Maintained cleanliness and safety of patient living environments.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Pizza Delivery Driver
Crenos Pizza
06.2023 - 07.2024
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Blood Collection Specialist
American Red Cross Blood Services
12.2021 - 06.2023
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Reviewed patient records for accuracy and completeness.
- Monitored patients for reactions and verified sample quality.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed venipunctures, finger sticks for adult and pediatric patients.
- Worked effectively in a fast pace environment.
Bakery Clerk
Kroger
01.2020 - 04.2021
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Phone Repair Technician
UBreakiFix
08.2019 - 11.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Cashier
Harpers Gas And More
08.2018 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in the entire store.
- Worked flexible schedule and extra shifts to meet business needs.
- Cleaned store per store guidelines.
Education
Medical Assisting
C-tec of Licking County
Newark, OH05.2017
High School Diploma -
Watkins Memorial High School
Pataskala, OH05.2017
EMT-B - EMT-B
Hocking College
Nelsonville, OhioCurrent Student Qualifications AED Certified -
2019 CPR Certified -
Skills
- Patient Support
- Biohazardous Waste Disposal
- Measuring Vital Statistics
- Data Recording
- Proper Storage Procedures
- Venipuncture and Capillary Puncture
- Medical Records Maintenance
- Staff Collaboration
- Computerized Maintenance Management Systems
- Patient Confidentiality
- Sanitation and Sterilization
- Time Management
- HIPAA
- Screening Donors
- Creative Thinking
- Ability to Lift 40 Pounds
- Sales Records Management
- Maintaining Clean Work Areas
- Payment Collection
- Maintaining Confidentiality
- Customer service
- Time management
- Problem solving
References
- Anastasia Yelton
Email: andameron14@gmail.com
Phone Number: +1 (614) 288-7499
- Anne Bentley
Email: abent33@outlook.com
Phone Number: (614)989-9906
Timeline
Home Health Aide
Home Instead
08.2023 - Current
Pizza Delivery Driver
Crenos Pizza
06.2023 - 07.2024
Blood Collection Specialist
American Red Cross Blood Services
12.2021 - 06.2023
Bakery Clerk
Kroger
01.2020 - 04.2021
Phone Repair Technician
UBreakiFix
08.2019 - 11.2019
Cashier
Harpers Gas And More
08.2018 - 12.2018
Medical Assisting
C-tec of Licking County
High School Diploma -
Watkins Memorial High School
EMT-B - EMT-B
Hocking College