Kissairis Moreno
New York,NY
Summary
Highly organized professional specializing in efficient scheduling processes and team collaboration. Proven ability to optimize schedules and enhance operational flow. Known for reliability and flexibility, ensuring seamless coordination even in dynamic environments. Key skills include time management, conflict resolution, and adaptability.
Overview
5
5
years of professional experience
Work History
Scheduling Coordinator
Ultimate Home Care
Brooklyn, NY
11.2024 - Current
- Coordinate and maintain caregiver schedules to ensure all client shifts are properly staffed
- Manage schedule changes, call-offs, vacations, and last-minute staffing needs
- Provide exceptional customer service while building strong relationships with clients and caregivers
Staffing Coordinator
True Care Home Care
New York, NY
08.2023 - 11.2024
- Manage and coordinate staffing needs for a high-volume healthcare agency, ensuring client satisfaction by filling shifts with qualified healthcare professionals.
- Foster relationships with clients and staff to ensure smooth operations and a positive working environment.
- Collaborate with department heads and clients to understand staffing requirements and develop effective scheduling strategies.
Home Health Aide for CDPAP
Friends And Family Home Care
New York, NY
01.2022 - 08.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Education
High School Diploma -
High School Of Hospitality Management
New York, NY06.2019
Skills
- Patient confidentiality
- Strong Customer Service
- Fluent in Spanish and English
- Administrative and Office Support
- Registration and Scheduling
- HIPAA Compliance
Timeline
Scheduling Coordinator
Ultimate Home Care
11.2024 - Current
Staffing Coordinator
True Care Home Care
08.2023 - 11.2024
Home Health Aide for CDPAP
Friends And Family Home Care
01.2022 - 08.2023
High School Diploma -
High School Of Hospitality Management