Kitsi Sterling
Salado,TX
Summary
Dedicated care coordinator with expertise in effective patient care plan coordination, clear communication, and team collaboration. Proven ability to streamline workflows and enhance patient education.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Coordinator
Rock Springs Hospital
700 S E Inner Loop
01.2023 - Current
- Coordinated patient care plans, ensuring effective communication among multidisciplinary teams.
- Managed referrals and appointments, streamlining patient access to services.
- Developed educational materials for patients, enhancing understanding of treatment options.
- Facilitated discharge planning processes, improving transition to home care settings.
Patient Care Technician
Rock Springs Hospital
700 S E Inner Loop
05.2017 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities, enhancing patient comfort and care experience.
- Maintained cleanliness and safety in patient areas, ensuring compliance with health standards.
- Supported medical team by preparing equipment and supplies for procedures.
Education
No Degree - Phlebotomy
Central Texas College
Killeen, TX12-2016
Associate of Applied Science - Nursing Practice
South University Savannah
GA03-2015
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Medical terminology understanding
- Healthcare operations
- Goal setting
- Policy adherence
- Medical terminology
- Database coordination
- Health literacy
- Problem-solving
- Time management
- Multitasking and organization
- Clear communication
- Team collaboration
- HIPAA compliance
- Active listening
- Verbal and written communication
- Data entry
- Client relationship management
- Crisis intervention
- Workflow management
- Healthcare
- Empathy and compassion
- HIPAA guidelines
- Critical thinking
- Patient safety
Certification
CPR, CPI
Timeline
Care Coordinator
Rock Springs Hospital
01.2023 - Current
Patient Care Technician
Rock Springs Hospital
05.2017 - Current
No Degree - Phlebotomy
Central Texas College
Associate of Applied Science - Nursing Practice
South University Savannah
CPI
I have been trained in CPR and CPI